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Font problem when editing in Acrobat pro

Community Beginner ,
Sep 05, 2024 Sep 05, 2024

Hello,

I want to modify an Acrobat Pro document and I have a problem with a specific font: Roboto.

The original text is in Roboto, but if I want to add text with the same font, I have the rendering attached. I should point out that it's only this font that's causing the problem (Roboto light, medium, black,...) display correctly.

Has anyone encountered this kind of problem and how to solve it?

 

Thanks

TOPICS
Create PDFs , General troubleshooting , PDF
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Adobe Employee ,
Sep 05, 2024 Sep 05, 2024

Hi @Sebastien5C96,

 

Hope you are doing well. Sorry for the trouble. 

 

We are aware of the issue and this will be fixed with the upcoming update.

 

We request your kind understanding and assistance while the update is rolled out.


-Souvik

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Community Beginner ,
Sep 06, 2024 Sep 06, 2024

Hello Souvik and thank you for your feedback. 

Do you know when this issue will be solved ? It's quite urgent for my work.

Thanks,

Sébastien

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Adobe Employee ,
Sep 06, 2024 Sep 06, 2024

@Sebastien5C96 Cannot commit to a specific date, but the fix will be live with the upcoming update.

 

-Souvik

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Adobe Employee ,
Sep 10, 2024 Sep 10, 2024

Hello @Sebastien5C96

 

We are live with the next release(2024.003.20112).

 

Please update the app to the latest version and let us know if the issue is fixed.

 

Thanks,

Souvik

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Community Beginner ,
Sep 13, 2024 Sep 13, 2024

Hello Souvik,

The issue is fixed. Thanks for your help

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Adobe Employee ,
Sep 13, 2024 Sep 13, 2024
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Thanks @Sebastien5C96 for the confirmation.

 

I'll forward this to the devs.

 

-Souvik

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