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Fonts missing when editing

Community Beginner ,
Dec 15, 2020 Dec 15, 2020

I open a PDF document to edit it.

Teh whole document is written using AlbanyWTIC font. I try to edit and it switches to a Minion font. I try to select the AlbanyWTIC font and it is not available in the list of the fonts.

What a mess guys, what a mess! 

Can you get something working smoothly instead of pushing out two dozens softwares each carrying a bucket of problems?

Help would be really appreciated.

TOPICS
Create PDFs , Edit and convert PDFs
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1 ACCEPTED SOLUTION
Dec 15, 2020 Dec 15, 2020

One of the requirements for editing text within a PDF file using the font in which that text is formatted is that you must have a copy of that font installed on your computer system, regardless of whether the font is embedded in the PDF file. (There are both legal and technical reasons for that!)

 

Thus if your PDF file's text is using the AlbanyWTIC font, then in order to edit that text in Acrobat, you need to have the AlbanyWTIC font installed on your system. If you don't have that font installed, it will switch to a default font.

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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Dec 15, 2020 Dec 15, 2020

One of the requirements for editing text within a PDF file using the font in which that text is formatted is that you must have a copy of that font installed on your computer system, regardless of whether the font is embedded in the PDF file. (There are both legal and technical reasons for that!)

 

Thus if your PDF file's text is using the AlbanyWTIC font, then in order to edit that text in Acrobat, you need to have the AlbanyWTIC font installed on your system. If you don't have that font installed, it will switch to a default font.

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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Community Beginner ,
Dec 15, 2020 Dec 15, 2020

Hello Dov and thanks for your answer.

Now believe it or not I could not find that font anywhere: I have checked any other reasonalble application I had on my laptop (Adobe/MicrosoftOffice/Corel), nothing!

I ended up downloading it from a website, installing it then shutting down and on again adobe and it was finally there.

My question would be: if Adobe has recognized a font and formatted the text following that how comes it cannot show it in the list of available fonts?

Misteries of Adobe...

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Dec 15, 2020 Dec 15, 2020

I couldn't find a font by that name (Albany WTIC) anywhere. Where did you find it? Was it truly a “free font” that you were able to download? Many fonts available on the web are actually pirated.

 

In any case, if your PDF file has a subset of the font embedded within it, Adobe Acrobat and other PDF readers can display the text using that font. But as I previously wrote, the fact that the font is embedded in the PDF file is not sufficient to allow it to be used for editing. The font must actually be installed on your system for that purpose.

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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Community Beginner ,
Dec 15, 2020 Dec 15, 2020

Dov, I hope it was not pirated but it did the trick and I was in a hurry with the document I was working on.

 

FY knowledge here is the link to the page where I found that weird font:

https://en.m.fontke.com/font/10247164/download/

After I installed it I could see it everywhere from MS to Corel through Adobe.

 

Thanks for your feedback anyway: it is always good to know Adobe is listening!

 

Regards.

 

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Dec 15, 2020 Dec 15, 2020

Bad news. I checked the font. It is pirated!

 

This particular font file originated from Agfa-Monotype and you have no right to install and/or use it either personally or commerically.

 

Interestingly enough, the font is setup to totally disallow any font embedding. I suspect that the PDF files you received used a different version of this font (one that allowed embedding) or a different PDF creator (that ignores embedding restrictions).

 

Sorry! 😞

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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Community Beginner ,
Dec 15, 2020 Dec 15, 2020

Well, it means I will have to remove it from my machine...

Embeddable or not it worked for me!

 

As a kind suggestion I would invite Adobe to find a workaround for that "ghost" font issue: if it is reproduced on the editable pdf either it should be available for use or it is not reasonable to leave the user "in underpants"; all the user wants is just editing the pdf in a consistent manner without a different font from the one that is already detected and reproduced.

 

Good night Dov and thanks again.

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Dec 16, 2020 Dec 16, 2020

Sorry, but there are both legal but more importantly some very severe technical issues why we cannot use the embedded font for editing (modifying and/or adding) existing text in a PDF file.

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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Community Beginner ,
Dec 16, 2020 Dec 16, 2020
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I fully agree Dov and I understand where Adobe comes from in relation to that.

 

At this point I would love having a compatibility check when opening the file and the possibility to pick a font that is really available on my installation to be used!

 

I believe many users do not buy an Adobe license to put flowers and drawings on the pdf documents but rather to edit them in a decent manner.

 

Anyway, that's adobe's choice, I can just chip in with my customer's voice to express unsatisfaction with something that wasted 2 hours of my time yesterday...

 

Regards.

 

 

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