Help! Got an”internal error occurred” multi messages and now it’s frozen

Report · Jun 17, 2023

I'm using the Adobe Acrobat Pro 64-bit, and was editing a pdf document and have been working on this one for several days. I've been editing for about eight hours today when I went to open up another document from the home tab, then several 'internal error occurred' pop-ups came up and now one is frozen on the screen with all the texts gone. 3/4 of the rest of the program text on the screen is gone. It won't let me tap on anything else on the screen, and instead makes that dinging noise and re-flashes the blank adobe acrobat pop-up window.

Report · Jun 17, 2023

restart your computer and hope for the best.

also, learn to save your files periodically with increasing version number appended so you don't risk all your work in the future.

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.