How can I unlock the Add text comment tool properties in Acrobat XI if the lock check is on but greyed out?

Report · Nov 17, 2014

please please help

I do need to work with my new Acrobat Pro XI 14 hours per day to finish my uni work

(WIN 7, 32bit, 4GB RAM)

Report · Nov 20, 2014

after many trials & hours i found one way around

found a document made previously to the lock option I did for the "add text comment" properties

I then set it as property default without locking it

I hope this serves to someone who has the same problem

however adobe should fix this bug and add it to the known issues web page until it does not find a solution

it is very annoying not to be able to unlock a locked tool

mainly when you have tight work deadlines

View solution in original post

Report · Jul 28, 2021

Thank you Thank you Thank you!

Report · Jun 15, 2021

I have the same issue in Adobe Arobat Pro DC. I spent more than 5 hours with different technicians and noboday can give me the final sollution. Just a work around (5 Steps) and ask me to do it by myselft for every comment. Also told me contact Java. As a non IT person I have no clue who Java is and who I should contact. I paid Adobe monthly and Who is Java? Did I pay to Java?

Report · Jun 15, 2021

Whoever told you that doesn't know what they're talking about. Ignore that advice.

Could you describe the situation in a bit more detail, please? And maybe share a sample file with us?

Report · Jun 15, 2021

And have you tried the solutions provided above? If so, what were the results?

Report · Jun 15, 2021

The solution above like a magic. It works now. The weird thing is someday it works and some day doesn't. Let's see whether it works tomorrow or future. Thank you for your kindness.

How can I unlock the Add text comment tool properties in Acrobat XI if the lock check is on but greyed out?

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