• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
25

How can Turn off the 'AI Assistant'?

New Here ,
Jul 16, 2024 Jul 16, 2024

Copy link to clipboard

Copied

How can I get rid of the horrible 'AI Assisitant' ? I hate, hate, hate, hate eeverything about it. I hate the popups that constantly get in my way every time I open a new PDF, I hate the way it dramatically slows down the application every time I want to just search for something, and I hate that way that it doesn't work at all or provide any value of any form. I just want it gone and never, ever, ever, ever, under any circumstances want it to be there getting in the way of every simple thing I want to do.  Please, please, please, please: how can I make it just go away? I just want to open and look at a PDF for heavens sake, I don't need any of this AI nonsense.

-Ed May

TOPICS
Al Assistant , PDF

Views

19.2K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
Adobe Employee ,
Aug 15, 2024 Aug 15, 2024

Copy link to clipboard

Copied

Hi @Edwin38637954oaar,

You can follow the suggestions from this help page: https://helpx.adobe.com/acrobat/using/disable-generative-ai.html  

This can be done from the App Preferences:

  • Launch Acrobat.
  • Hamburger Icon(New Acrobat) or Edit > Preferences
  • Generative Ai
  • Uncheck - "Enable generate AI feature in Acrobat"
  • Click Ok. 
  • Re-launch Acrobat. 

 

Let us know if you have further questions. 


~Tariq

 

View solution in original post

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 24, 2024 Nov 24, 2024

Copy link to clipboard

Copied

I tried your suggestions. 1. The generative AI box was NOT clicked to begin with. 2. The cards box was clicked and I unclicked that. Restarted. Cards are gone. AND the AI Assistantbutton is still all over my document reading screen. EVERY time I open a document I have to go to the bottom of the screen and force it to hide the search bar, or whatever it is.

 

NONE of the AI stuff is necessary. It should be an OPT IN not a mandatory - too bad if you don't like it, can't opt out scenario. I want an update that makes 100% of the AI OPTIONAL, such that when someone wants the AI, they have to go turn it on and configure it for the features they want; and the rest of us can go on our merry way and actually get some work done.

 

Very poorly done by Adobe that they would force this on everyone rather than making an optional feature. AI is a benefitless feature that does nothing to make my work easier.

 

Please fix this before the end of 2024.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 01, 2024 Dec 01, 2024

Copy link to clipboard

Copied

No, this does not work. The "Ask AI Assistant" prompt still pops up even when all AI-related settings are turned off.

Terrible user experience.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Dec 19, 2024 Dec 19, 2024

Copy link to clipboard

Copied

Done that but still have the unwanted "AI Assistant" how do I get rid of  that immensly annoying dog poo

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 06, 2025 Jan 06, 2025

Copy link to clipboard

Copied

That doesn't work to get rid of the AI assistant.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 09, 2025 Jan 09, 2025

Copy link to clipboard

Copied

I did this because the ai window pops up blocking the pdf I'm trying to view. Now that I disabled it, it STILL makes a popup to block the pdf, asking if I want to renewable ai. NO! I DISABLED IT FOR A REASON! I DONT WANT IT! I DO NOT LIKE GREEN AI'S AND HAM!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 09, 2025 Jan 09, 2025

Copy link to clipboard

Copied

I've done what you suggested to the OP, but AI is still showing up in the software, like he mentioned. How can we completely get rid of the AI tools and assistant? If this is not possible, it needs to be in future versions. I don't want AI enabled or included by default, and it just turns this software into bloatware. I will never use the features, and I don't want it offered or suggested.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 14, 2025 Jan 14, 2025

Copy link to clipboard

Copied

DOES NOT WORK! When will someone from Adobe get that through their thick skulls. Just remove the feature... it is not needed!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 17, 2024 Sep 17, 2024

Copy link to clipboard

Copied

What the Hell is a hamburger icon? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 17, 2024 Sep 17, 2024

Copy link to clipboard

Copied

Hi barry_8130,

 

Thank you for reaching out.

 

The three horizontal lines at the top left corner of the New Acrobat window are called the hamburger icon. The icon opens the menu options. Please check the screenshot below:

 

MeenakshiNegi_0-1726611419166.pngexpand image

 

Let us know if you need any help.

 

Thanks,

Meenakshi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 26, 2024 Sep 26, 2024

Copy link to clipboard

Copied

 I agree wholeheartedly! The AI assistant does absolutely nothing for editors. I have asked for it to search and replace, to find spelling errors, and to do other mechanical chores and it just slows things down and comes back with innane, irrelevant responses, whilst the pop-ups could drive Mother Teresa bonkers. 

 

Help!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 11, 2024 Oct 11, 2024

Copy link to clipboard

Copied

AI = Automated Idiots!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 01, 2024 Nov 01, 2024

Copy link to clipboard

Copied

I'm the first to have writeen don't want it/don't need it/want it gone... and I have now just reviewed all the comments and responsese.  My earlier additional comment re "AI =" seems to bode true in all respects here.

 

As reported earlier, accessiing preferences from the "hamburger" (and it had to be someone who survives on junk food that came up with that association to the tripple bars) and turning off the generative AI does ABSOLUTELY NOTHIING!

 

Yep I am yelling here. 

 

I hope I am long retired (and perhaps have left this earth) by the time the gneration who relies on AI is running the world.  It's scary enough as it is!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 09, 2024 Nov 09, 2024

Copy link to clipboard

Copied

Clearly they are forcing this Generative AI on us becasue they want their programmes to learn from our hard work and then appropriate it and then sell it back to us. Disgusting! And it is annoying and unhelpful to boot. I don't want this forced upon me Adobe. I'm just trying to read a document and the moment and you have made this impossible.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 07, 2024 Nov 07, 2024

Copy link to clipboard

Copied

Amen to that.  Adobe, just leave us alone with your "helping."

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 08, 2024 Nov 08, 2024

Copy link to clipboard

Copied

AI Assistant is here. Great.

Now, how do we turn it off?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 08, 2024 Nov 08, 2024

Copy link to clipboard

Copied

If it had any Intelligence at all, the first thing it would do is turn itself off.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 14, 2024 Nov 14, 2024

Copy link to clipboard

Copied

I sure do love the way you worded your question.  I feel the same way.  Why do they do this to us without our permission.  I'm having so much trouble using Adobe reader since the AI assistant was added.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 20, 2024 Nov 20, 2024

Copy link to clipboard

Copied

Hi, just some feedback if possible?  I don't want to turn off the AI assistant. I've had no cause to use it. 

What I do want it to move the annoying Ask AI Assistant "splash" that covers up the entire bottom of the page, so I cannot use a horizontal scroll bar. There's already an AI button at the top. Can you help or remove that feature? 

Apologies if this is the incorrect forum for posting it. There's apparently no help menu in Acrobat and the chatbot has no idea what I mean.

Screenshot 2024-11-20 105027.pngexpand image

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 20, 2024 Nov 20, 2024

Copy link to clipboard

Copied

Thank you for reaching out and sharing your feedback, @Paui37083130i9gv.
You may click on the three dots on the right-hand side of this bar and choose Hide.

 

Screenshot 2024-11-20 at 7.24.05 PM.pngexpand image

 

Let's know how it works at your end. 

 
~Tariq

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 20, 2024 Nov 20, 2024

Copy link to clipboard

Copied

Hi Tariq, that does work - but it requires doing this on each document. For me, part of good UI is that something doesn't get in the way but is there if you need it. The current assistant location is akin to a "nag screen" and discourages me from using it. Hope any feedback will be considered by Adobe. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 20, 2024 Nov 20, 2024

Copy link to clipboard

Copied

If this is in the Acrobat desktop app, you can disable this by unchecking "Enable generate AI feature in Acrobat" as Tariq mentioned in the post marked as correct answer. Do you still see this bar, after unchecking this preference ? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 20, 2024 Nov 20, 2024

Copy link to clipboard

Copied

Prava: it seems like either you have not read posts here and/or tried out the Acrobat reader desktop app yourself. Disabling the "Unchecking the generative AI feature in Acrobat" feature in preferences has no affect on the AI Assistant button on the menu bar (top right) or the 'Ask AI Assistant' bar at the bottom of the screen when the program opens. The ONLY way to make this go away is to 'Disable New Acrobat Reader'.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 21, 2024 Nov 21, 2024

Copy link to clipboard

Copied

Hello,

Sorry for the troubling experience. I understand how frustrating it can be especially when you don't need it in your workflow. We truly appreciate you bringing this to our attention and sharing your experiences.

 

Please know that we are fully committed to addressing issues like this and ensuring that the app functions smoothly for all users. Your feedback is invaluable in helping us improve, and we’re actively looking into this.

 

Thank you for your patience and understanding as we work to make things right.

 

~Tariq

CC: @Edwin38637954oaar @cindys160630 @gregg220608401jhd @Paui37083130i9gv 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 04, 2024 Dec 04, 2024

Copy link to clipboard

Copied

Thank you for your patience on this issue. With the latest release (https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousdec2024.htm...) we have added a preference under Preferences -> Generative AI to disable showing of the Gen AI query bar on the document. The preference is "Show AI query bar on document". Uncheck the preference & restart Acrobat and you shouldn't see the query bar on the document. Please update to the latest version and try this out. Do continue to share your feedback on this. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Dec 04, 2024 Dec 04, 2024

Copy link to clipboard

Copied

Thank you so much! Now that's what I call being responsive. I continue to love Adobe!!! 😁😁😁

Get Outlook for Android<>

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines