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29

How can Turn off the 'AI Assistant'?

New Here ,
Jul 16, 2024 Jul 16, 2024

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How can I get rid of the horrible 'AI Assisitant' ? I hate, hate, hate, hate eeverything about it. I hate the popups that constantly get in my way every time I open a new PDF, I hate the way it dramatically slows down the application every time I want to just search for something, and I hate that way that it doesn't work at all or provide any value of any form. I just want it gone and never, ever, ever, ever, under any circumstances want it to be there getting in the way of every simple thing I want to do.  Please, please, please, please: how can I make it just go away? I just want to open and look at a PDF for heavens sake, I don't need any of this AI nonsense.

-Ed May

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Al Assistant , PDF

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1 ACCEPTED SOLUTION
Adobe Employee ,
Aug 15, 2024 Aug 15, 2024

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Hi @Edwin38637954oaar,

You can follow the suggestions from this help page: https://helpx.adobe.com/acrobat/using/disable-generative-ai.html  

This can be done from the App Preferences:

  • Launch Acrobat.
  • Hamburger Icon(New Acrobat) or Edit > Preferences
  • Generative Ai
  • Uncheck - "Enable generate AI feature in Acrobat"
  • Click Ok. 
  • Re-launch Acrobat. 

 

Let us know if you have further questions. 


~Tariq

 

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Adobe Employee ,
Nov 20, 2024 Nov 20, 2024

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If this is in the Acrobat desktop app, you can disable this by unchecking "Enable generate AI feature in Acrobat" as Tariq mentioned in the post marked as correct answer. Do you still see this bar, after unchecking this preference ? 

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Community Beginner ,
Nov 20, 2024 Nov 20, 2024

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Prava: it seems like either you have not read posts here and/or tried out the Acrobat reader desktop app yourself. Disabling the "Unchecking the generative AI feature in Acrobat" feature in preferences has no affect on the AI Assistant button on the menu bar (top right) or the 'Ask AI Assistant' bar at the bottom of the screen when the program opens. The ONLY way to make this go away is to 'Disable New Acrobat Reader'.

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Adobe Employee ,
Nov 21, 2024 Nov 21, 2024

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Hello,

Sorry for the troubling experience. I understand how frustrating it can be especially when you don't need it in your workflow. We truly appreciate you bringing this to our attention and sharing your experiences.

 

Please know that we are fully committed to addressing issues like this and ensuring that the app functions smoothly for all users. Your feedback is invaluable in helping us improve, and we’re actively looking into this.

 

Thank you for your patience and understanding as we work to make things right.

 

~Tariq

CC: @Edwin38637954oaar @cindys160630 @gregg220608401jhd @Paui37083130i9gv 

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Adobe Employee ,
Dec 04, 2024 Dec 04, 2024

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Thank you for your patience on this issue. With the latest release (https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousdec2024.htm...) we have added a preference under Preferences -> Generative AI to disable showing of the Gen AI query bar on the document. The preference is "Show AI query bar on document". Uncheck the preference & restart Acrobat and you shouldn't see the query bar on the document. Please update to the latest version and try this out. Do continue to share your feedback on this. 

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Explorer ,
Dec 04, 2024 Dec 04, 2024

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Thank you so much! Now that's what I call being responsive. I continue to love Adobe!!! 😁😁😁

Get Outlook for Android<>

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Community Beginner ,
Dec 05, 2024 Dec 05, 2024

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But the point is why put the dam thing in & why have it activated by default Adobe have obviously got the customer base wrong again, many use the products for work & pay for the privilage surely WE should be listened to as for year the havent the bisggest mistake & the increase in issues was once this stuoidy of "The Cloud" took when i was working I was the only one that worked "local" all my files data was on a local disk & backed up on my back up, guess what after Microsofts many failures shutting the company down many times (office 365!! etc)  with the whole comapnyy being Cloudbased. I was the only one that could still work, & the whole company chnged to follw my work method. result No onger held ransom, Adobe products are good but they need to listen to customers, we want robust programs that work & many times the "flash embellishments" are superfolous to requirement Yous etc digital & commercial proffessional.

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Community Beginner ,
Dec 05, 2024 Dec 05, 2024

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Thank you. So far so good. I think as an earlier point said, I'm happy to try AI features - but they shouldn't get in the way of usability. It's like "Accept Cookies" splash screens on a webpage - they all seem to have been bolted on at the last moment. Thanks for listening.

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Community Beginner ,
Dec 05, 2024 Dec 05, 2024

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The title of this thread is "... turn off AI Assistant". I just installed the latest update. Yes, the option is there to turn off the query bar at the bottom, however the AI Assistant is still there on the top bar. The fix should have been a preference to "Disable and Remove ALL AI"

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Community Beginner ,
Jan 06, 2025 Jan 06, 2025

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This update won't install.  The message says to contact Adobe.

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Community Beginner ,
Jan 06, 2025 Jan 06, 2025

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I would like to add to the feedback that this AI assistant, that no one seems to have asked for, but is being forced on us, on a convuluted opt-out basis, is just like MS's disatrous paper clip icon, which is one of the most hated "developments" ever.

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Community Beginner ,
Dec 02, 2024 Dec 02, 2024

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I agree I use my tablet for when I am playing in my band I am a working musician, now I cannot use it Im back to pieces of paper I can memorise a possible 300 songs, AI & Liquid mode have now made all my music unmreadable its re edited everything,. I cannot chage anything on my table to switch off Adobe in your continung quest to piss off your customers well done!!!!!!!!!

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Community Beginner ,
Dec 03, 2024 Dec 03, 2024

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This is what is working for me so far. BUT IT'S DANGEROUS so only do it if you know how to use RegEdit. And it will probably change when Adobe updates the program again and turns it back on.

 

In RegEdit goto: 

Computer\HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\Gentech

Then changed the following from "1" to "0"

bEnableGentech: 0

bEnableGentechAssistanteSmartSuggestionsBanner: 0

bEnableGentechOnboarding: 0

 

You might not have to set them all to 0, the first one might disable everything. But I just wanted to be sure.

 

So far the AI button is gone. The Gnerative Summary button from the sidebar is gone, and the AI tools from the tool folder are gone.

 

 

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Community Beginner ,
Dec 03, 2024 Dec 03, 2024

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Never mind it worked for about 30 minutes. Then it all got turned back on again.......

This is ridiculous that Adobe insists on forcing us to see these stuff we will never use.

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New Here ,
Dec 04, 2024 Dec 04, 2024

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I thought "Clippy," introduced by Microsoft in 1996 was annoying. The AI assistant with Adobe is far, far worse. 

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Explorer ,
Dec 04, 2024 Dec 04, 2024

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I was working for Microsoft at the time.  Your comment really gave me a chuckle.  We all turned it off internally too 🤣😂

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Community Beginner ,
Jan 02, 2025 Jan 02, 2025

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I agree with you Edwin- that is Adobe relentlessly trying to push their AI tools on creators. Incredibly irritating.

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Community Beginner ,
Jan 02, 2025 Jan 02, 2025

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I am activily learning alternatives to these programs now, and cancelled my subscription. The AI stuff is one problem, but there just seems to be on going bugs and problems that never seem to get fixed. We do not get the features we want/need and just get the features Adobe want's to monitize. 

 

Like in Acrobat pro if I use the classic interface it never remembers my favorite tools. They keep clearing and I have to go looking for "Print Production."

 

Then the other day I tried switching to the "New and Improved" File Dialog in Indesign. It's stupid. It takes me longer to set up a new document than it used to, and it kept clearing my inputs if I typed too fast. So I had to swtich back to the old New File Dialog. 

 

Adobe is heading down the same road as Quark did years ago. They think they have a stanglehold, treat their customers like crap, and then everyone leaves as soon as a decent alternative comes around.

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Community Beginner ,
Jan 14, 2025 Jan 14, 2025

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I have been trying to do this as well but the button will never go away. I hate AI for 99.99999% of the things that people feel that they feel they need to use it. It is worse to have it forced on me. But all my research has seen that Adobe doesn't care and will not allow us to remove those features from their application. I just want a basic reader so that I can see documents and not much more. So I guess I will just drop Adobe like so many others have and download some basic reader from somewhere else. The option is off, but button stays even after saving and shutting down. Stupid!

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New Here ,
Jan 28, 2025 Jan 28, 2025

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Hi,

 

Please check for remove

 

https://www.pdfgear.com/chat-pdf/how-to-disable-adobe-acrobat-ai.htm

Or with power shell (admin)

 

$Path = 'HKLM:\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown'
if (!(Test-Path $Path))
{
$null = New-Item $Path -Force -ErrorAction Stop
}
New-ItemProperty $Path -Name bEnableGentech -PropertyType Dword -Value 0 -Force

 

 

Best Regards

 

 

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Community Beginner ,
Jan 28, 2025 Jan 28, 2025

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The real answer I finally figured out is to just go to the hamburger menu and simply click on DISABLE NEW ACROBAT READER and click OK. That got rid of everything that was bugging me and returned to the regular reader. Didn't have to do any reg edit or use their suggestion of disabling the AI crap that does nothing. I don't know why they make it so hard to turn it off but I hope this will save everyone's sanity and hopefully Adobe will put it as the number 1 solution and take out anything that referes to that stupid disabling AI crap.

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Community Beginner ,
Jan 28, 2025 Jan 28, 2025

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DISABLE NEW ACROBAT worked for me as well.  This is yet another "Dark Pattern" by Adobe.

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Community Beginner ,
Jan 28, 2025 Jan 28, 2025

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The correct answer is actually to click the hamburger menu and DISABLE NEW ACROBAT READER and click OK

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Community Beginner ,
Jan 28, 2025 Jan 28, 2025

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Hi all,



You need to be forwarding these communications to your Adobe account
manager too. It seems Adobe will do nothing unless we bombard those who
have power to initiate change!



And only positive change, which AI is NOT!!

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Community Beginner ,
Feb 07, 2025 Feb 07, 2025

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 I AGREE!! Acrobat used to be easy and fun to use. Now it's a constant spinning circle I can't get any work done.

All my AI is off in preferences but it is still taking over my screen.

Who ever thought this was a good idea?
I used to love Adobe, but first Express being sloggy, now Acrobat.

Adobe, you went and ruined a really good thing. Not every piece of software needs AI

Not every person needs to have AI in their face-constantly - when they're trying to get work done without distractions

Fix it before you lose alot of us

 

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Explorer ,
Feb 08, 2025 Feb 08, 2025

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The AI is spectacularly dumb and should be renamed AS (as in artificial stupidity). I have a train ticket in PDF, and Adobe’s AI offers to summarise it for me.

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