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How can Turn off the 'AI Assistant'?

New Here ,
Jul 16, 2024 Jul 16, 2024

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How can I get rid of the horrible 'AI Assisitant' ? I hate, hate, hate, hate eeverything about it. I hate the popups that constantly get in my way every time I open a new PDF, I hate the way it dramatically slows down the application every time I want to just search for something, and I hate that way that it doesn't work at all or provide any value of any form. I just want it gone and never, ever, ever, ever, under any circumstances want it to be there getting in the way of every simple thing I want to do.  Please, please, please, please: how can I make it just go away? I just want to open and look at a PDF for heavens sake, I don't need any of this AI nonsense.

-Ed May

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Al Assistant , PDF

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correct answers 1 Correct answer

Adobe Employee , Aug 15, 2024 Aug 15, 2024

Hi @Edwin38637954oaar,

You can follow the suggestions from this help page: https://helpx.adobe.com/acrobat/using/disable-generative-ai.html  

This can be done from the App Preferences:

  • Launch Acrobat.
  • Hamburger Icon(New Acrobat) or Edit > Preferences
  • Generative Ai
  • Uncheck - "Enable generate AI feature in Acrobat"
  • Click Ok. 
  • Re-launch Acrobat. 

 

Let us know if you have further questions. 


~Tariq

 

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New Here ,
Sep 26, 2024 Sep 26, 2024

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 I agree wholeheartedly! The AI assistant does absolutely nothing for editors. I have asked for it to search and replace, to find spelling errors, and to do other mechanical chores and it just slows things down and comes back with innane, irrelevant responses, whilst the pop-ups could drive Mother Teresa bonkers. 

 

Help!

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Community Beginner ,
Oct 11, 2024 Oct 11, 2024

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AI = Automated Idiots!

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Community Beginner ,
Nov 01, 2024 Nov 01, 2024

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I'm the first to have writeen don't want it/don't need it/want it gone... and I have now just reviewed all the comments and responsese.  My earlier additional comment re "AI =" seems to bode true in all respects here.

 

As reported earlier, accessiing preferences from the "hamburger" (and it had to be someone who survives on junk food that came up with that association to the tripple bars) and turning off the generative AI does ABSOLUTELY NOTHIING!

 

Yep I am yelling here. 

 

I hope I am long retired (and perhaps have left this earth) by the time the gneration who relies on AI is running the world.  It's scary enough as it is!

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New Here ,
Nov 09, 2024 Nov 09, 2024

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Clearly they are forcing this Generative AI on us becasue they want their programmes to learn from our hard work and then appropriate it and then sell it back to us. Disgusting! And it is annoying and unhelpful to boot. I don't want this forced upon me Adobe. I'm just trying to read a document and the moment and you have made this impossible.

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New Here ,
Nov 07, 2024 Nov 07, 2024

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Amen to that.  Adobe, just leave us alone with your "helping."

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Explorer ,
Nov 08, 2024 Nov 08, 2024

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AI Assistant is here. Great.

Now, how do we turn it off?

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New Here ,
Nov 08, 2024 Nov 08, 2024

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If it had any Intelligence at all, the first thing it would do is turn itself off.

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Community Beginner ,
Nov 14, 2024 Nov 14, 2024

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I sure do love the way you worded your question.  I feel the same way.  Why do they do this to us without our permission.  I'm having so much trouble using Adobe reader since the AI assistant was added.

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New Here ,
Nov 20, 2024 Nov 20, 2024

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Hi, just some feedback if possible?  I don't want to turn off the AI assistant. I've had no cause to use it. 

What I do want it to move the annoying Ask AI Assistant "splash" that covers up the entire bottom of the page, so I cannot use a horizontal scroll bar. There's already an AI button at the top. Can you help or remove that feature? 

Apologies if this is the incorrect forum for posting it. There's apparently no help menu in Acrobat and the chatbot has no idea what I mean.

Screenshot 2024-11-20 105027.png

 

 

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Adobe Employee ,
Nov 20, 2024 Nov 20, 2024

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Thank you for reaching out and sharing your feedback, @Paui37083130i9gv.
You may click on the three dots on the right-hand side of this bar and choose Hide.

 

Screenshot 2024-11-20 at 7.24.05 PM.png

 

Let's know how it works at your end. 

 
~Tariq

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New Here ,
Nov 20, 2024 Nov 20, 2024

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Hi Tariq, that does work - but it requires doing this on each document. For me, part of good UI is that something doesn't get in the way but is there if you need it. The current assistant location is akin to a "nag screen" and discourages me from using it. Hope any feedback will be considered by Adobe. 

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Adobe Employee ,
Nov 20, 2024 Nov 20, 2024

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If this is in the Acrobat desktop app, you can disable this by unchecking "Enable generate AI feature in Acrobat" as Tariq mentioned in the post marked as correct answer. Do you still see this bar, after unchecking this preference ? 

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Community Beginner ,
Nov 20, 2024 Nov 20, 2024

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Prava: it seems like either you have not read posts here and/or tried out the Acrobat reader desktop app yourself. Disabling the "Unchecking the generative AI feature in Acrobat" feature in preferences has no affect on the AI Assistant button on the menu bar (top right) or the 'Ask AI Assistant' bar at the bottom of the screen when the program opens. The ONLY way to make this go away is to 'Disable New Acrobat Reader'.

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Adobe Employee ,
Nov 21, 2024 Nov 21, 2024

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Hello,

Sorry for the troubling experience. I understand how frustrating it can be especially when you don't need it in your workflow. We truly appreciate you bringing this to our attention and sharing your experiences.

 

Please know that we are fully committed to addressing issues like this and ensuring that the app functions smoothly for all users. Your feedback is invaluable in helping us improve, and we’re actively looking into this.

 

Thank you for your patience and understanding as we work to make things right.

 

~Tariq

CC: @Edwin38637954oaar @cloveclove @gregg220608401jhd @Paui37083130i9gv 

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