We Heard You: Full Control Over AI Features in Acrobat

[Tariq Ahmad]

Your feedback matters—and we’ve listened.

We understand that not everyone requires AI assistance in their workflow. Many of you shared concerns about intrusive prompts and lack of control, and we’ve taken action. 

Now, Acrobat gives you complete control over AI features through Preferences. You decide what stays on and what turns off—no enforcement, no surprises — just flexibility. 

Important Note: 

Acrobat AI Assistant is continuously evolving, so different users may see slightly different options depending on their version of Acrobat. Rest assured, the available preferences will function as intended. To check the latest version available, please visit here: Release Notes.

Where to Find These Settings 

1. Go to Menu > Preferences (Windows) or Acrobat > Preferences (Mac). 
2. In the left panel, select Generative AI. 
3. Here’s what you’ll see:  

• Enable generative AI features in Acrobat (If you want to disable AI features entirely, simply uncheck this option) 

• If you want to keep AI enabled but adjust other behaviours, you can select or deselect the remaining options according to your preference: 
•                   Show the AI query bar on the document 
                      Quick access to ask questions about your PDF. 
•                   Show AI video cards 
                      Replaces starred documents with smart previews (requires restart). 

You can also clear the AI Assistant chat history at any time for peace of mind. 

Note: We recommend relaunching Acrobat after making any changes for them to take effect.

Business or Enterprise Users
You may visit the link to check how to: Manage AI for Business or Enterprise Deployment 

Why Keep AI On? 

AI in Acrobat isn’t just a buzzword—it’s designed to save you time and simplify tasks: 

• Summarise long documents in seconds. 

• Generate quick insights without leaving your PDF. 

• Navigate complex files effortlessly. 

These features are optional, but they can make your work smarter and faster. 

Check out Adobe’s official AI usage policy and limitations here:

• Acrobat AI Overview
• AI usage policy and limitations 

Community Resources: 

• Try Acrobat GPT now
• Meet Acrobat Studio 
• Work Smarter With Acrobat AI Assistant: Tools & Resources.

If this was helpful, please click the  Upvote icon in the top left corner of this post. Your feedback helps us improve the experience. Thank you!

[LJ_3237]

*Finally* That's great your team listened! 

Though, I wish you'd scrap it altogether. I find it hard to believe that people actually use that functionality.

[sincere_Haven4036]

Yes! Thank you!

[its34722139]

Hi Adobe support,

Thanks for listening and your reply. While your solution will work for small deployment with a low number of compliant users, please provide a solution at scale where the users are unable to reverse these settings so the administrators can control this feature for large deployments where restricting access to AI is required.

 I look forward to your prompt reply.

J

[Tariq Ahmad]

Hi @its34722139 - Appreciate your comment and feedback. 
We have listed a solution already here: Manage AI for Business or Enterprise Deployment 

[Lakewoodscoop.co.uk]

Really appreciate this update. It’s great to see Adobe taking user feedback seriously and giving us the choice to control AI features. I like experimenting with the new tools, but it’s nice knowing I can turn things off if I want a more traditional workflow. Thanks for making this flexible, this feels like a thoughtful step in the right direction.

[lAne_carates8728]

Thank you for this