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77

How can Turn off the 'AI Assistant'?

New Here ,
Jul 16, 2024 Jul 16, 2024

How can I get rid of the horrible 'AI Assisitant' ? I hate, hate, hate, hate eeverything about it. I hate the popups that constantly get in my way every time I open a new PDF, I hate the way it dramatically slows down the application every time I want to just search for something, and I hate that way that it doesn't work at all or provide any value of any form. I just want it gone and never, ever, ever, ever, under any circumstances want it to be there getting in the way of every simple thing I want to do.  Please, please, please, please: how can I make it just go away? I just want to open and look at a PDF for heavens sake, I don't need any of this AI nonsense.

-Ed May

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Al Assistant , PDF
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1 ACCEPTED SOLUTION
Adobe Employee ,
Aug 15, 2024 Aug 15, 2024

Hi @Edwin38637954oaar,

You can follow the suggestions from this help page: https://helpx.adobe.com/acrobat/using/disable-generative-ai.html  

This can be done from the App Preferences:

  • Launch Acrobat.
  • Hamburger Icon(New Acrobat) or Edit > Preferences
  • Generative Ai
  • Uncheck - "Enable generate AI feature in Acrobat"
  • Click Ok. 
  • Re-launch Acrobat. 

 

Let us know if you have further questions. 


~Tariq

 

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replies 139 Replies 139
Community Beginner ,
Jan 28, 2025 Jan 28, 2025

DISABLE NEW ACROBAT worked for me as well.  This is yet another "Dark Pattern" by Adobe.

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Community Beginner ,
Jan 28, 2025 Jan 28, 2025

The correct answer is actually to click the hamburger menu and DISABLE NEW ACROBAT READER and click OK

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Community Beginner ,
Jan 28, 2025 Jan 28, 2025
Hi all,



You need to be forwarding these communications to your Adobe account
manager too. It seems Adobe will do nothing unless we bombard those who
have power to initiate change!



And only positive change, which AI is NOT!!
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Community Beginner ,
Feb 07, 2025 Feb 07, 2025

 I AGREE!! Acrobat used to be easy and fun to use. Now it's a constant spinning circle I can't get any work done.

All my AI is off in preferences but it is still taking over my screen.

Who ever thought this was a good idea?
I used to love Adobe, but first Express being sloggy, now Acrobat.

Adobe, you went and ruined a really good thing. Not every piece of software needs AI

Not every person needs to have AI in their face-constantly - when they're trying to get work done without distractions

Fix it before you lose alot of us

 

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Explorer ,
Feb 08, 2025 Feb 08, 2025

The AI is spectacularly dumb and should be renamed AS (as in artificial stupidity). I have a train ticket in PDF, and Adobe’s AI offers to summarise it for me.

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Community Beginner ,
Mar 02, 2025 Mar 02, 2025

I completely agree with with Edwin38637954oaar. Suddenly ever tech company wants to have us yet again subscribe to the latest gadget which is really annoying, I have worked extensively with OenAI as a retired CPA, and it relies on third party articles which are really just marketing pieces often containing errors. It doesn't even seem to have the capability of really understand IRS regulations. In dealing with my frustrations of Adobe AI, I find that the only way to exit a PDF caught up its AI  spiders web, is to shut down my iPad and restart it again. 

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New Here ,
Apr 10, 2025 Apr 10, 2025

I don't want to interact with my PDFs, I created them, they are as I want them, they are not sentient (I hope) and I object to AI in all its insidious forms. I have a brain, and 4 uni degrees I will never succumb.

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Community Beginner ,
Jun 20, 2025 Jun 20, 2025

The suggestion does not work. AI Assistant is still visible in the upper right corner of Adobe, every time I open a PDF.

I don't want to see it at all as I will never use AI Assist. Please stop forcing this technology on us. We never asked for it.

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Explorer ,
Jun 20, 2025 Jun 20, 2025

Lisa... do you us a Mac or PC... My instructions were for PC... I know nothing about Macs as I have not used one since the 1980s. But I stress that you must click on the Hamburger menu (three black lines stacked on top of each other) and not the word Menu next to it and look for Disable New Acrobate Reader to remove all the AI crap.

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Community Beginner ,
Jun 20, 2025 Jun 20, 2025

Sorry, I should have included the OS info. I'm on a Mac and am using the free version of Adobe Acrobat. There is no hamburger menu.

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Community Beginner ,
Jun 20, 2025 Jun 20, 2025

I figured it out. The "Disable New Acrobat Reader" is an option under the View menu. Whew!

 

Thank you for your response though.

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Community Beginner ,
Jun 20, 2025 Jun 20, 2025
NOTHING works. I say NOTHING…. Because I initiated this discussion and
have tried EVERYTHING!!!



AI is THE worst invention known to man. All of you younger than 30 years
of age are going to be inflicted with Alzheimer’s disease because you won’t
be using critical parts of your brain to think and those parts will simply
shrivel and die!!!
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Explorer ,
Jun 20, 2025 Jun 20, 2025

Nothing works on MAC I guess but on PC, it works. Just have to not be confused by the term Hamburger Menu and the MENU word next to it.

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Community Beginner ,
Jun 20, 2025 Jun 20, 2025

Trust me, I hear you on the negatives of generative AI. (There's a new study from MIT about the use negative effects on one's brain and creative & critical  thinking from using LLMs and CGPT. The article is in Time mag. It's a small sample size, but still..).

Anyway, if you have the free version of Reader, then you can revert back to the previous version of it. Try going into the View menu and select from the drop down, "Disable new Acrobat". Adobe will automatically restart.
The AI thing that appears in the upper right corner should disappear after that.

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Community Expert ,
Jun 20, 2025 Jun 20, 2025

The button is still there regardless of the preferences. Technically, it is off even if the button is still visible. 

First, simply don't click on the button. Problem solved.

Second, if you DO click on it, you have to click the Enable button at the bottom of the screen before it will work. 

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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Community Beginner ,
Jun 20, 2025 Jun 20, 2025

The button shouldn't be visible though. That's poor UI functionality. The default for Generative AI and the AI assistant shouldn't be "On". The user should have to enable the feature if they want to use it, otherwise it should be hidden. 

I know user feedback isn't really important to Adobe...but, it should be. 

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Community Expert ,
Jun 20, 2025 Jun 20, 2025

I agree with all your points but until. you convince Adobe to change it, that's the way it is.

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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Community Beginner ,
Jun 20, 2025 Jun 20, 2025

It's fixed on my end. I reverted back to a previous version of Adobe. 

Voila!

No more AI features displayed. Hooray.

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Community Expert ,
Jun 20, 2025 Jun 20, 2025
quote

It's fixed on my end. I reverted back to a previous version of Adobe. 

Voila!

No more AI features displayed. Hooray.


By @LJ_3237

Correct--that option was mentioned twice on Jan. 28th (and on other similar threads). 

Bascially, revert back to a version before the feature was introduced. However, I wouldn't be surprized if Adobe disables the interface revert sometime in the future. 

 

I always wonder who the people are that Adobe gets these feature requests, such as the new interface, from and how they determine it's a feature worth implimenting. Adobe _must_ do some marking research on this stuff. However, sometimes I wonder if the programming team does this stuff just to justify their existance. 🤣

David Creamer: Community Expert (ACI and ACE 1995-2023)
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New Here ,
Jun 24, 2025 Jun 24, 2025

Came here to find exactly this. Ridiculous.

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Community Expert ,
Jun 24, 2025 Jun 24, 2025
quote

Came here to find exactly this. Ridiculous.


By @John.Wagenman

Can you clarify your post? I don't understand what you are trying to say.

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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New Here ,
Jul 21, 2025 Jul 21, 2025

I know precisely how you feel, Ed.  Why must we have this long gray turd obscuring the document, and why must we have to go through a detailed process that's difficult to follow in order to get rid of it?

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New Here ,
Jul 21, 2025 Jul 21, 2025

Hi Tariq, I followed the instuctions for turning off the AI Assistant that you gave Edwin and it still shows up.  Do you know of another way to turn off the AI Assistant?

Thanks

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Explorer ,
Aug 04, 2025 Aug 04, 2025

If we must have it in front of us at all times (for whatever reason) please put it somewhere where it is not in the way.

 

How the UI feels:

 

IMG_0940.jpeg

 

AI out of the way:

 

IMG_0941.jpeg

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New Here ,
Aug 21, 2025 Aug 21, 2025

I have the same problem. I have turned off every AI setting I can find and it still gives me popups reminding me of its existence. I am very comfortable using AI but I agree with those who say they hate, hate, hate it being crammed down all our throats. For God's sake stop trying to force us to use AI and stop giving us popups more than once (ever)!!! Whoever came up with the idea of these constant AI popups ought to be flogged.

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