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Edwin38637954oaar
New Participant
July 16, 2024
Answered

How can Turn off the 'AI Assistant'?

  • July 16, 2024
  • 33 replies
  • 107935 views

How can I get rid of the horrible 'AI Assisitant' ? I hate, hate, hate, hate eeverything about it. I hate the popups that constantly get in my way every time I open a new PDF, I hate the way it dramatically slows down the application every time I want to just search for something, and I hate that way that it doesn't work at all or provide any value of any form. I just want it gone and never, ever, ever, ever, under any circumstances want it to be there getting in the way of every simple thing I want to do.  Please, please, please, please: how can I make it just go away? I just want to open and look at a PDF for heavens sake, I don't need any of this AI nonsense.

-Ed May

    Correct answer Tariq Ahmad

    Hi all, 

     

    Your feedback matters—and we’ve listened.

     

    We understand that not everyone requires AI assistance in their workflow. Many of you shared concerns about intrusive prompts and lack of control, and we’ve taken action. 

    Now, Acrobat gives you complete control over AI features through Preferences. You decide what stays on and what turns off—no enforcement, no surprises — just flexibility. 

    For more information on preferences, please check this out: https://community.adobe.com/t5/acrobat-discussions/we-heard-you-full-control-over-ai-features-in-acrobat/td-p/15586524 

    Best regards,
    Tariq | Adobe Community Team

     

     

    33 replies

    Show previous replies
    K
    KAS1
    New Participant
    August 21, 2025

    I'd just like to say that - in my 30 years of computing experience - Adobe software is THE most frustrating software I've ever been forced to use. Truly a remarkable achievement. Have a great day!

      L
      LegTech
      New Participant
      August 25, 2025
      All the time that I'm losing from closing all the pop-ups every time I open a pdf, I am considering sending Adobe a bill for my time. And let me stress that my time is a much higher rate than Adobe's monthly charge. Hey Adobe, You want to get a $250/hour bill every month?
        S_S
        Community Manager
        S_SCommunity Manager
        Community Manager
        August 25, 2025

        Hi @kevin26768427zl70,

         

        Hope you are doing well. Sorry for your experience with using Acrobat.

         

        Are you referring to the tool tips on Acrobat? You might want to try the steps mentioned in the thread below: https://adobe.ly/3JxSADF

         

        If this is not what you are referring to, please let us know and we can troubleshoot further.

         

        Let us know how it goes.


        Regards,
        Souvik.

        T
        torgny_7725
        New Participant
        August 21, 2025

        I have the same problem. I have turned off every AI setting I can find and it still gives me popups reminding me of its existence. I am very comfortable using AI but I agree with those who say they hate, hate, hate it being crammed down all our throats. For God's sake stop trying to force us to use AI and stop giving us popups more than once (ever)!!! Whoever came up with the idea of these constant AI popups ought to be flogged.

        E
        edie_9775
        Participating Frequently
        August 21, 2025

        I don't mind the AI at my discretion, not someone else's. I have BIG privacy concerns with the auto generated summaries and inability to turn this function on/off. Adobe is creating an environment I do not trust with this forced feature.

          J
          jeremyw54803074
          Known Participant
          August 4, 2025

          If we must have it in front of us at all times (for whatever reason) please put it somewhere where it is not in the way.

           

          How the UI feels:

           

           

          AI out of the way:

           

            C
            carolyn_8775
            New Participant
            July 21, 2025

            Hi Tariq, I followed the instuctions for turning off the AI Assistant that you gave Edwin and it still shows up.  Do you know of another way to turn off the AI Assistant?

            Thanks

              K
              Kindhearted_Palette7941
              New Participant
              July 21, 2025

              I know precisely how you feel, Ed.  Why must we have this long gray turd obscuring the document, and why must we have to go through a detailed process that's difficult to follow in order to get rid of it?

                J
                John.Wagenman
                New Participant
                June 24, 2025

                Came here to find exactly this. Ridiculous.

                  Dave Creamer of IDEAS
                  Dave Creamer of IDEAS
                  Community Expert
                  June 25, 2025
                  quote

                  Came here to find exactly this. Ridiculous.


                  By @John.Wagenman

                  Can you clarify your post? I don't understand what you are trying to say.

                   

                  David Creamer: Community Expert (ACI and ACE 1995-2023)
                  L
                  LJ_3237
                  Participating Frequently
                  June 20, 2025

                  The suggestion does not work. AI Assistant is still visible in the upper right corner of Adobe, every time I open a PDF.

                  I don't want to see it at all as I will never use AI Assist. Please stop forcing this technology on us. We never asked for it.

                    J
                    JTeam_Dad
                    Participating Frequently
                    June 20, 2025

                    Lisa... do you us a Mac or PC... My instructions were for PC... I know nothing about Macs as I have not used one since the 1980s. But I stress that you must click on the Hamburger menu (three black lines stacked on top of each other) and not the word Menu next to it and look for Disable New Acrobate Reader to remove all the AI crap.

                    L
                    LJ_3237
                    Participating Frequently
                    June 20, 2025

                    Sorry, I should have included the OS info. I'm on a Mac and am using the free version of Adobe Acrobat. There is no hamburger menu.

                    L
                    lanaom
                    Participating Frequently
                    March 2, 2025

                    I completely agree with with Edwin38637954oaar. Suddenly ever tech company wants to have us yet again subscribe to the latest gadget which is really annoying, I have worked extensively with OenAI as a retired CPA, and it relies on third party articles which are really just marketing pieces often containing errors. It doesn't even seem to have the capability of really understand IRS regulations. In dealing with my frustrations of Adobe AI, I find that the only way to exit a PDF caught up its AI  spiders web, is to shut down my iPad and restart it again. 

                    T
                    TANSTAAFL
                    New Participant
                    April 10, 2025

                    I don't want to interact with my PDFs, I created them, they are as I want them, they are not sentient (I hope) and I object to AI in all its insidious forms. I have a brain, and 4 uni degrees I will never succumb.

                      Crazyhorse13836980
                      Crazyhorse13836980
                      Known Participant
                      February 9, 2025

                      The AI is spectacularly dumb and should be renamed AS (as in artificial stupidity). I have a train ticket in PDF, and Adobe’s AI offers to summarise it for me.

                        mpalys
                        mpalys
                        New Participant
                        February 8, 2025

                         I AGREE!! Acrobat used to be easy and fun to use. Now it's a constant spinning circle I can't get any work done.

                        All my AI is off in preferences but it is still taking over my screen.

                        Who ever thought this was a good idea?
                        I used to love Adobe, but first Express being sloggy, now Acrobat.

                        Adobe, you went and ruined a really good thing. Not every piece of software needs AI

                        Not every person needs to have AI in their face-constantly - when they're trying to get work done without distractions

                        Fix it before you lose alot of us

                         

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