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74

How can Turn off the 'AI Assistant'?

New Here ,
Jul 16, 2024 Jul 16, 2024

How can I get rid of the horrible 'AI Assisitant' ? I hate, hate, hate, hate eeverything about it. I hate the popups that constantly get in my way every time I open a new PDF, I hate the way it dramatically slows down the application every time I want to just search for something, and I hate that way that it doesn't work at all or provide any value of any form. I just want it gone and never, ever, ever, ever, under any circumstances want it to be there getting in the way of every simple thing I want to do.  Please, please, please, please: how can I make it just go away? I just want to open and look at a PDF for heavens sake, I don't need any of this AI nonsense.

-Ed May

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Al Assistant , PDF
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1 ACCEPTED SOLUTION
Adobe Employee ,
Aug 15, 2024 Aug 15, 2024

Hi @Edwin38637954oaar,

You can follow the suggestions from this help page: https://helpx.adobe.com/acrobat/using/disable-generative-ai.html  

This can be done from the App Preferences:

  • Launch Acrobat.
  • Hamburger Icon(New Acrobat) or Edit > Preferences
  • Generative Ai
  • Uncheck - "Enable generate AI feature in Acrobat"
  • Click Ok. 
  • Re-launch Acrobat. 

 

Let us know if you have further questions. 


~Tariq

 

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replies 126 Replies 126
Community Beginner ,
Apr 13, 2025 Apr 13, 2025

Great balls of fire. I read the OP and thought it was myself. I would like to echo my disgust with this useless AI garbage and the contempt I feel for Adobe for ramming a USELESS piece of code onto users. The latest offense: Adobe's latest effort to ram their garbage in our face with "This appears to be a long document. Save time by reading a summary."

 

Oh yeah? My time is my own, and it's none of your &* business. Save time for what? And even if I did, your summaries wouldn't make the grade. Absolutely illiterate worthlessness.

 

You people threw AI slop into a decent applocation just to brag to wall street and maybe get a share price bounce. Meanwhile, users are wasting time having to figure out to flush this out.

 

Tell me how to remove that summary bar, please.. Thank you, and I am completely digusted with this company.

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Community Beginner ,
Jun 20, 2025 Jun 20, 2025

The suggestion does not work. AI Assistant is still visible in the upper right corner of Adobe, every time I open a PDF.

I don't want to see it at all as I will never use AI Assist. Please stop forcing this technology on us. We never asked for it.

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Explorer ,
Jun 20, 2025 Jun 20, 2025

Lisa... do you us a Mac or PC... My instructions were for PC... I know nothing about Macs as I have not used one since the 1980s. But I stress that you must click on the Hamburger menu (three black lines stacked on top of each other) and not the word Menu next to it and look for Disable New Acrobate Reader to remove all the AI crap.

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Community Beginner ,
Jun 20, 2025 Jun 20, 2025

Sorry, I should have included the OS info. I'm on a Mac and am using the free version of Adobe Acrobat. There is no hamburger menu.

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Community Beginner ,
Jun 20, 2025 Jun 20, 2025

I figured it out. The "Disable New Acrobat Reader" is an option under the View menu. Whew!

 

Thank you for your response though.

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Community Beginner ,
Jun 20, 2025 Jun 20, 2025
NOTHING works. I say NOTHING…. Because I initiated this discussion and
have tried EVERYTHING!!!



AI is THE worst invention known to man. All of you younger than 30 years
of age are going to be inflicted with Alzheimer’s disease because you won’t
be using critical parts of your brain to think and those parts will simply
shrivel and die!!!
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Explorer ,
Jun 20, 2025 Jun 20, 2025

Nothing works on MAC I guess but on PC, it works. Just have to not be confused by the term Hamburger Menu and the MENU word next to it.

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Community Beginner ,
Jun 20, 2025 Jun 20, 2025

Trust me, I hear you on the negatives of generative AI. (There's a new study from MIT about the use negative effects on one's brain and creative & critical  thinking from using LLMs and CGPT. The article is in Time mag. It's a small sample size, but still..).

Anyway, if you have the free version of Reader, then you can revert back to the previous version of it. Try going into the View menu and select from the drop down, "Disable new Acrobat". Adobe will automatically restart.
The AI thing that appears in the upper right corner should disappear after that.

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Community Expert ,
Jun 20, 2025 Jun 20, 2025

The button is still there regardless of the preferences. Technically, it is off even if the button is still visible. 

First, simply don't click on the button. Problem solved.

Second, if you DO click on it, you have to click the Enable button at the bottom of the screen before it will work. 

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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Community Beginner ,
Jun 20, 2025 Jun 20, 2025

The button shouldn't be visible though. That's poor UI functionality. The default for Generative AI and the AI assistant shouldn't be "On". The user should have to enable the feature if they want to use it, otherwise it should be hidden. 

I know user feedback isn't really important to Adobe...but, it should be. 

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Community Expert ,
Jun 20, 2025 Jun 20, 2025

I agree with all your points but until. you convince Adobe to change it, that's the way it is.

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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Community Beginner ,
Jun 20, 2025 Jun 20, 2025

It's fixed on my end. I reverted back to a previous version of Adobe. 

Voila!

No more AI features displayed. Hooray.

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Community Expert ,
Jun 20, 2025 Jun 20, 2025
quote

It's fixed on my end. I reverted back to a previous version of Adobe. 

Voila!

No more AI features displayed. Hooray.


By @LJ_3237

Correct--that option was mentioned twice on Jan. 28th (and on other similar threads). 

Bascially, revert back to a version before the feature was introduced. However, I wouldn't be surprized if Adobe disables the interface revert sometime in the future. 

 

I always wonder who the people are that Adobe gets these feature requests, such as the new interface, from and how they determine it's a feature worth implimenting. Adobe _must_ do some marking research on this stuff. However, sometimes I wonder if the programming team does this stuff just to justify their existance. 🤣

David Creamer: Community Expert (ACI and ACE 1995-2023)
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New Here ,
Jun 24, 2025 Jun 24, 2025

Came here to find exactly this. Ridiculous.

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Community Expert ,
Jun 24, 2025 Jun 24, 2025
quote

Came here to find exactly this. Ridiculous.


By @John.Wagenman

Can you clarify your post? I don't understand what you are trying to say.

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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New Here ,
Jul 21, 2025 Jul 21, 2025

I know precisely how you feel, Ed.  Why must we have this long gray turd obscuring the document, and why must we have to go through a detailed process that's difficult to follow in order to get rid of it?

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New Here ,
Jul 21, 2025 Jul 21, 2025

Hi Tariq, I followed the instuctions for turning off the AI Assistant that you gave Edwin and it still shows up.  Do you know of another way to turn off the AI Assistant?

Thanks

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Explorer ,
Aug 04, 2025 Aug 04, 2025

If we must have it in front of us at all times (for whatever reason) please put it somewhere where it is not in the way.

 

How the UI feels:

 

IMG_0940.jpeg

 

AI out of the way:

 

IMG_0941.jpeg

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New Here ,
Aug 21, 2025 Aug 21, 2025

I have the same problem. I have turned off every AI setting I can find and it still gives me popups reminding me of its existence. I am very comfortable using AI but I agree with those who say they hate, hate, hate it being crammed down all our throats. For God's sake stop trying to force us to use AI and stop giving us popups more than once (ever)!!! Whoever came up with the idea of these constant AI popups ought to be flogged.

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Community Beginner ,
Aug 21, 2025 Aug 21, 2025

I don't mind the AI at my discretion, not someone else's. I have BIG privacy concerns with the auto generated summaries and inability to turn this function on/off. Adobe is creating an environment I do not trust with this forced feature.

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New Here ,
Aug 21, 2025 Aug 21, 2025

I'd just like to say that - in my 30 years of computing experience - Adobe software is THE most frustrating software I've ever been forced to use. Truly a remarkable achievement. Have a great day!

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New Here ,
Aug 25, 2025 Aug 25, 2025
All the time that I'm losing from closing all the pop-ups every time I open a pdf, I am considering sending Adobe a bill for my time. And let me stress that my time is a much higher rate than Adobe's monthly charge. Hey Adobe, You want to get a $250/hour bill every month? 
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Adobe Employee ,
Aug 25, 2025 Aug 25, 2025

Hi @kevin26768427zl70,

 

Hope you are doing well. Sorry for your experience with using Acrobat.

 

Are you referring to the tool tips on Acrobat? You might want to try the steps mentioned in the thread below: https://adobe.ly/3JxSADF

 

If this is not what you are referring to, please let us know and we can troubleshoot further.

 

Let us know how it goes.


Regards,
Souvik.

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New Here ,
Aug 27, 2025 Aug 27, 2025

There are poop-ups and a side-bar that comes out when you first start the program on a daily basis. This is annoying and offensive. While I may work in legal professionally, some of my peeps work in the creative end of things. AI is the enemy of any content creator. So by extention, Adobe is the enemy as well. Understand? 

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Community Beginner ,
Sep 02, 2025 Sep 02, 2025

Hi Kevin,

Can you give us any confirmation that Adobe is taking this input into consideration? When will users (translation - your paying customers) have the option to really turn all this unwanted AI nonsense off?

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