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12

How do you get rid of Get Started pop up?

New Here ,
Sep 14, 2023 Sep 14, 2023

I just replaced my old computer and downloaded Adobe to my new one. Problem is, every time I open a new tab or start the program, I get a Get Started pop up. There is no option to skip or don't show this again. It might not be bad for the normal user, but I make hundreds of PDFs a day and it's a time killer!

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New Here ,
Oct 10, 2023 Oct 10, 2023

Finding this was a lifesaver!!!! Thank you SO much for sharing. 

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New Here ,
Oct 11, 2023 Oct 11, 2023

Worked great, thank you!

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New Here ,
Oct 13, 2023 Oct 13, 2023

YESSSSS THANK YOU!

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New Here ,
Oct 16, 2023 Oct 16, 2023

This worked for me too. I don't know why that pop up annoyed me the way it did LOL 

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New Here ,
Oct 18, 2023 Oct 18, 2023

thank you!  fixed it on my mac!

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New Here ,
Oct 20, 2023 Oct 20, 2023

That Worked!

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Community Beginner ,
Jun 30, 2024 Jun 30, 2024
LATEST

Unfortunately even on the 'old' version now, for the last two weeks, I'm getting popups every time Adobe Acrobat is opened.

 

I've disabled the 'show me messages' option but to no avail.

 

Unfortunatley it seems we get force-fed spam from Adobe now, even if paying for the product. Confirmed it happens on my missus home computer too, so not isolated.

 

Time to cancel the subscription and go back to FoxIt!

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New Here ,
Oct 05, 2023 Oct 05, 2023

Same issue and if you close a file prior to hitting the x on the Get Started screen it causes the app to freeze and the only option is to End Task in Task Manager.

 

I work with 100s of files a day and this screen should be an opt out!

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New Here ,
Oct 09, 2023 Oct 09, 2023

I have same problem.

Is there a workaround?

 

Thanks

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Community Beginner ,
Oct 10, 2023 Oct 10, 2023

See post above from Jennifer27262223wvnn.  This seems to work.  Need to disable "new Acrobat" -- then re-enable it.  This worked for me, and seems to work for others.

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New Here ,
Oct 17, 2023 Oct 17, 2023

That worked!  Thanks.

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New Here ,
Oct 20, 2023 Oct 20, 2023

this is very very irritating - there is no way to stop this - Adobe needs to fix - it feels like this past 5 years adobe has certainly tanked

 

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Adobe Employee ,
Oct 20, 2023 Oct 20, 2023

Hi All,

 

The latest Adobe Acrobat version (23.06.20360) released addresses this issue. Please update the application to the newest version using the following steps:

- In Acrobat, go to Menu > Help
- Select "Check for Updates."

 

For more information about the new release, refer to the following link: Adobe Acrobat Release Notes.


Let us know how it goes.


Thanks,
Meenakshi

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