How do you uncheck a check box?

Report · Oct 01, 2016

I have an interactive form downloaded from a bank -- and the form has a lot of Yes & No check-boxes.

I don't know if this is typical, but whenever I click on a box to get it filled in, I cannot figure out how to clear that box. I can check another box and that works fine, but just can't clear (uncheck) a box I have already checked (other than an undo).

But undo's are not good if you decide later on, while filling out the form, that you want/need to in-check the box.

ron in round rock

Report · Oct 01, 2016

It sounds like they are radio buttons, not check boxes. Radio buttons cannot normally be deselected so that none in the group is selected, and they can be set up to look like a typical check box (square) instead of a typical radio button (circular).

View solution in original post

Report · Jun 12, 2025

We're going in circles here. If someone needs to be able to uncheck their selection then radio-buttons are not the correct field type to use. Use a group of mutually exclusive check-boxes, instead.

Report · Jun 13, 2025

As mentioned, unchecking these didn’t work either.