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How to Disable Outlook from Previewing PDF Attachments

Community Beginner ,
Jun 02, 2023 Jun 02, 2023

I'm on New Outlook version 1.2023.526.100 (Production).

Client Version is 20230519010.07 .
Adobe Acrobat Pro version 2023.001.20174 | 64bit

When clicking on a preview to look at a pdf file, Outlook brings up it's own preview program. I need to revert back to the Adobe pdf preview because the Outlook preview doesn't give me the 11x17 option to print.
I have checked the default settings for PDF's and they are set correctly.
Please advise.
Thanks

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1 ACCEPTED SOLUTION
Community Beginner ,
Jun 05, 2023 Jun 05, 2023

I went back to previous Outlook version 16.0.16327.20248.
Thanks for trying help me.
I appreciate it.

View solution in original post

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Community Expert ,
Jun 02, 2023 Jun 02, 2023

Hi @texastig ,

 

This is an inquiry that should be asked in the Microsoft  Outlook Support forums, as it is not directly related to Adobe Acrobat Pro DC.

 

See if the Microsoft Support link below is helpful:

 

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Community Beginner ,
Jun 02, 2023 Jun 02, 2023

I've done that already and they don't know what to do. That's why I posted here.

 

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Community Expert ,
Jun 02, 2023 Jun 02, 2023

Just curious,

 

Who is they? 

 

Microsoft Support or your PDF users at work?

 

And I forgot to ask in which version of Microsoft Windows is this happening?

 

 

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Community Beginner ,
Jun 05, 2023 Jun 05, 2023

I went back to previous Outlook version 16.0.16327.20248.
Thanks for trying help me.
I appreciate it.

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Community Expert ,
Jun 05, 2023 Jun 05, 2023

You're very welcome.

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Community Expert ,
Jun 02, 2023 Jun 02, 2023

See if this helps:

Go to File>Options>Trust Center

Click on Trust Center Options button

Select Attachment Handling from options on left.

Turn ON off "Turn off Attachement Preview"

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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Community Beginner ,
Jun 05, 2023 Jun 05, 2023

None of that worked. I went back to previous Outlook version 16.0.16327.20248.
Thanks for trying help me.
I appreciate it.

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Explorer ,
Jun 05, 2023 Jun 05, 2023

here is step by step video on how to Disable Outlook from Previewing PDF Attachments

https://youtu.be/1kWqPLj3x2A

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New Here ,
Jan 14, 2025 Jan 14, 2025
LATEST

That's not the new Outlook.  That is classic Outlook.

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