Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

How to disable "Lock Document After Signing" so that signers can't lock PDF

Community Beginner ,
Aug 01, 2017 Aug 01, 2017

Hello. How can I disable the "Lock Document After Signing" option so that signers can't lock a PDF when signing?

Disable Acrobat lock check box.png

Thank you.

TOPICS
Security digital signatures and esignatures
67.9K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
Community Expert ,
Aug 01, 2017 Aug 01, 2017

Not possible. The user has a right to lock the document after they sign it, to make sure its not edited in a way they didn't agree to.

View solution in original post

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 01, 2017 Aug 01, 2017

Not possible. The user has a right to lock the document after they sign it, to make sure its not edited in a way they didn't agree to.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 01, 2017 Aug 01, 2017

That's too bad, as we have many documents where multiple people need to sign and there's always one person who thinks they're helping by checking that box and then stop the signing process dead in it's tracks. (We have a high turnover rate in the field and training each one - who may only last a couple of weeks - has been very problematic. Nothing should get locked until it comes back to me, where I then lock and post it on our intranet.)

Thank you.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 01, 2017 Aug 01, 2017

In that case create Digital Signature fields and set them up not to lock

the other fields in the file. I don't believe the user can override that...

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 01, 2017 Aug 01, 2017

I do use the digital signature field but in the Properties for it, I can't find an option to "not lock other fields". Am I looking in the wrong place? Where/how can I set this up? It sounds like that's exactly what I'm looking for.

Thank you.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 01, 2017 Aug 01, 2017

That option is normally only available if there is not another unsigned digital signature field in the document. If you're able to preconfigure each document that will be signed, it would be possible to add a signature field that only you can sign and any other user won't be able to lock the document.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 02, 2017 Aug 02, 2017

Thanks, George. Yes, I'm able to pre-configure each document that will be signed, as I'm the one creating and routing them. Could you point me to instructions on how to "add a signature field that only I can sign and any other user won't be able to lock the document"?

Thank you.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Aug 02, 2017 Aug 02, 2017

Seed value: /LockDocument false

but I don't remember in which version of Acrobat this first appeared.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 22, 2021 Nov 22, 2021
LATEST

What I did was to save the pdf as MS Word, then back to pdf. The fields that still needed to be signed were active again. The next thing to remember is to never use this product again.  

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines