How to prevent a pdf attachment converting to a link?

[margareth99545653]

Everytime I try to send a pdf attachment in an email on my PC, it converts to a link. I furiously click on the conversion scale to the right of sceeen to prevent the action and only sometimes it stops. Then, when I try to send the email with the attachment, Adobe preventes me from so doing because "I have changed the email". This is so infuriating as my clients complain. I have tried two fixes I found on Google but neither worked. HELP, I'm at my wits end. This is entirely peculiar to mu PC, not my Mac.

[creative explorer]

@margareth99545653 if it's fine on a MAC, then it must be the settings on a PC. Sorry, I work predomantely on a MAC, there MUST be an option to disable automatic conversion of attachments to links—check your email settings?

[Margaret387857338mil]

I tried a few of the email options separately and tested each one but none worked.

[JR Boulay]

You must check your email software settings.

[Margaret387857338mil]

I did that. Why doesn't Adobe provide a fix?

[Tariq Dar · Accepted solution]

Hi @margareth99545653 @Margaret387857338mil 

Following up to check if this issue is fixed at your end. I checked at my end, and it works fine even on Mac.

When you click on Share, choose the option to attach it with an email, and in the next window, ensure the "Send as link" is not enabled. 

Let us know if that helps.

~Tariq

[Margaret387857338mil]

Hi Tariq, many thanks it worked.
Regards
Margaret

[JR Boulay]

Because it doesn't depend on Acrobat, it depends on your e-mail software.

[Margaret387857338mil]

Many thanks JR, it is working like a charm.

Thank you to everyone for your generosity and who shared your knowledge with me, making me more efficient.

If you lived closer, I'd bake you a cake.

Yesterday I baked an apple cake for the teen next door who mowed my lawn.

Thanks again

Margaret