Copy link to clipboard
Copied
Adobe Reader - I am sooo fustrated. I have always saved my files to my desktop now my only option is to the cloud. I absolulutely DO NOT want my files in the cloud and I NEED my files saved to my desktop.
I have tried all suggestions I could find. WHY is there no "save to" option for desktop. I even tried signing out of my account and still no save option. I tried changing my preferences (unchecked show online storage options) but could not find any "save" preferences.
I am ready to tell adobe where to go. I can open files from my computer but can't save newly downloaded files (downloaded in Chrome) to my computer
Copy link to clipboard
Copied
Hi there
Hope you are doing well and thanks for reaching out.
Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.
What is the version of the OS and the Acrobat Reader you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20759 installed. Go to Help > Check for updates and reboot the computer once.
Also go to Preferences (Ctrl,Cmd+K) > General > Uncheck 'Show online storage when saving files' > click OK and reboot the application and see if that works.
~Amal