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How to save my file to my desktop

New Here ,
May 01, 2024 May 01, 2024

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Adobe Reader - I am sooo fustrated.  I have always saved my files to my desktop now my only option is to the cloud.  I absolulutely DO NOT want my files in the cloud and I NEED my files saved to my desktop.   

I have tried all suggestions I could find.  WHY is there no "save to" option for desktop.   I even tried signing out of my account and still no save option.  I tried changing my preferences (unchecked show online storage options) but could not find any "save" preferences.  

I am ready to tell adobe where to go.  I can open files from my computer but can't save newly downloaded files (downloaded in Chrome) to my computer


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Adobe Employee ,
May 28, 2024 May 28, 2024

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Hi there

 

Hope you are doing well and thanks for reaching out.

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.
 
What is the version of the OS and the Acrobat Reader you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20759 installed. Go to Help > Check for updates and reboot the computer once.

 

Also go to Preferences (Ctrl,Cmd+K) > General > Uncheck 'Show online storage when saving files' > click OK and reboot the application and see if that works.

 

~Amal

Regards
Amal

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