How to save my file to my desktop

Question

Adobe Reader - I am sooo fustrated. I have always saved my files to my desktop now my only option is to the cloud. I absolulutely DO NOT want my files in the cloud and I NEED my files saved to my desktop.

I have tried all suggestions I could find. WHY is there no "save to" option for desktop. I even tried signing out of my account and still no save option. I tried changing my preferences (unchecked show online storage options) but could not find any "save" preferences.

I am ready to tell adobe where to go. I can open files from my computer but can't save newly downloaded files (downloaded in Chrome) to my computer

Amal. · Answer

Hi there

Hope you are doing well and thanks for reaching out.

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

What is the version of the OS and the Acrobat Reader you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20759 installed. Go to Help > Check for updates and reboot the computer once.

Also go to Preferences (Ctrl,Cmd+K) > General > Uncheck 'Show online storage when saving files' > click OK and reboot the application and see if that works.

~Amal

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