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How to stop Adobe Reader in upgrading to Acrobat automatically?

New Here ,
Jun 20, 2025 Jun 20, 2025

Hello everyone,

 

I just downloaded and installed the "Acrobat Reader" a long moment ago. I intended to get the free Reader only. However, I realized it was called "Adobe Acrobat" reader. Now, after an update recently, it pops up a the login screen for credential when I tried to read a pdf. I did not have one, so I tried to bypass it. However, it would just close the app if I tried to skip the logon. Now I cannot use it at all.

 

I wonder if there is a way to stop the "Reader" to upgrade to Acrobat automatically? Or did I just download a wrong version?

Hope you can share any info. Thank you for your help in advance.

Bobson

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Install update and subscribe to Acrobat
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Adobe Employee ,
Jun 20, 2025 Jun 20, 2025

Hi @Ultrabobson,

 

Hope you are doing well. Sorry for your trouble with using Acrobat Reader.

 

Looks like you downloaded the Pro version of Acrobat instead of Reader. Please run the Acrobat cleaner tool https://adobe.ly/4l8UtUS, reboot the computer once, and install the application using the direct link https://adobe.ly/408ExK8 see if that works for you.

 

Another method would be to use the following registry keys to disable Help > Sign In/Sign Out

For Continuous Build:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown]

"bSuppressSignOut"=dword:00000001

 

Hope this helps.

 

Regards,
Souvik.

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New Here ,
Jun 20, 2025 Jun 20, 2025

Hi Souvik,

Thank you very much for your response! I tried to click on the direct link you posted https://adobe.ly/408ExK8 for the Reader download but it displayed 403 forbidden. May you provide another link to download just the reader?

Thank you again for your help. Will look forward to the link.

Bobson

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Adobe Employee ,
Jun 20, 2025 Jun 20, 2025

Hi @Ultrabobson,

 

Sure. 

 

Please try this link: https://adobe.ly/4ebnBZr


Regards,
Souvik.

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New Here ,
Jun 20, 2025 Jun 20, 2025

Hi Sovik,

I just tried the link and it works. I will try the solution you provided and implement it to the users. Hopefully it will work. No matter what, thank you very much for your response and information. I am super appreciate your help.


Have a nice weekend.

Bobson

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Community Expert ,
Jun 20, 2025 Jun 20, 2025

The Reader and Acrobat installers are the same thing now, since Adobe combined the two applications. It switches (or is supposed to) Reader to Acrobat when it detects that you have a valid subscription, and vice versa.

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New Here ,
Jul 09, 2025 Jul 09, 2025
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Hi Souvik ,

Good morning! Thank you for the info. I will try and let u know the result. I am sorry I just replied to yo ur response late.

Thank you again. Have a nice day!
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