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Hello everyone,
I just downloaded and installed the "Acrobat Reader" a long moment ago. I intended to get the free Reader only. However, I realized it was called "Adobe Acrobat" reader. Now, after an update recently, it pops up a the login screen for credential when I tried to read a pdf. I did not have one, so I tried to bypass it. However, it would just close the app if I tried to skip the logon. Now I cannot use it at all.
I wonder if there is a way to stop the "Reader" to upgrade to Acrobat automatically? Or did I just download a wrong version?
Hope you can share any info. Thank you for your help in advance.
Bobson
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Hi @Ultrabobson,
Hope you are doing well. Sorry for your trouble with using Acrobat Reader.
Looks like you downloaded the Pro version of Acrobat instead of Reader. Please run the Acrobat cleaner tool https://adobe.ly/4l8UtUS, reboot the computer once, and install the application using the direct link https://adobe.ly/408ExK8 see if that works for you.
Another method would be to use the following registry keys to disable Help > Sign In/Sign Out
For Continuous Build:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown]
"bSuppressSignOut"=dword:00000001
Hope this helps.
Regards,
Souvik.
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Hi Souvik,
Thank you very much for your response! I tried to click on the direct link you posted https://adobe.ly/408ExK8 for the Reader download but it displayed 403 forbidden. May you provide another link to download just the reader?
Thank you again for your help. Will look forward to the link.
Bobson
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Hi Sovik,
I just tried the link and it works. I will try the solution you provided and implement it to the users. Hopefully it will work. No matter what, thank you very much for your response and information. I am super appreciate your help.
Have a nice weekend.
Bobson
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The Reader and Acrobat installers are the same thing now, since Adobe combined the two applications. It switches (or is supposed to) Reader to Acrobat when it detects that you have a valid subscription, and vice versa.
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