How to stop 'rely on system fonts only' and 'page size' from being reset / changed all the time

[AnnAllsort]

Every so often when I print to pdf, say from MS Word, I find that the setting for 'rely on system fonts only' (which converts all the document content to meaningless gibberish) is ticked and the setting for 'page size' is letter (it reads in that moment to be A4, but the print size is letter and on opening the Adobe PDF Document Properties dialogue/screen from computer settings (no when this is done from Word), it is clearly set as 'Letter').  I therefore reset them back to be unticked and A4 respectively, and off we go...until they are mysteriously reset back yet again (a software update??) to being ticked and Letter, and I have to go through the whole process again.

This happens on two computers, both MS Suface Pros. one Windows 10 and the other Windows 11.

Does anyone have an explanation as to:

1. Why this is happening, and,

2. How to ensure my preference settings are retained once and for all.

Thanks,

Ann

[Test Screen Name]

Where are you changing the setting? If you want to change it permanently, don't change it from Word, but from the Printers Control Panel.  

[AnnAllsort]

In all cases, all changes are made using the Printer Control Panel accessed via Settings – never from the panels accessed via Word.  In fact, if I try to change them in Word, the fonts change is effective but the paper size remains letter even though I have changed it to A4 (I think – it's been a little while since I've done this) .

As a result, I haven't change this via Word for you some time – only ever via the Print Control Panel via Settings.

[mikirey]

Having the same problems. It fricks me... Because the fonts are not available and not in English - the file closing is taking forever and finally and I get an Error. Have anyone found a solution?

[Joe252511274lom]

I'm having the same issue. Even after going into the Windows device > printer settings and DE-SELECTING "Rely on sytem fonts only" option, whenever I attempt to print to .pdf via the Adobe PDF printer the option is SELECTED. 

Even though the option is de-deselected in the default printer properties it is still showing as selected within every applicaiton when I attempt to print to .pdf. I do have Adobe PDF Printing as the default printer and I'd restarted my PC prior to checking. 

This issue just started whereby if I attempt to print to .PDF from Cognos BI Excel exports, now all of a sudden the .PDF prints in gibberish. We shouldn't have to de-select an option EVERY TIME we need to print. 

[Klaus270742068xsx]

Same problem. I have to change that setting every time I print. Has anyone figured out to make this a default setting?