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How to turn off AI completely

Community Beginner ,
Oct 28, 2024 Oct 28, 2024

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I just want to get rid of the bubble at the bottom of my screen for the AI assitance. Can this be turned off so that I don't have to hide it each session? I hate that it's there and in the way. 

amy_0404_0-1730142996402.png

I understand that I can go to preferences and turn off the generative AI stuff. I tried that. it doesnt work, as it's already unchecked. 

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correct answers 1 Correct answer

Community Expert , Oct 29, 2024 Oct 29, 2024

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Adobe Employee ,
Oct 28, 2024 Oct 28, 2024

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@amy_0404 Could you please update to the latest Acrobat version and try re-launching again. 

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Community Beginner ,
Oct 29, 2024 Oct 29, 2024

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I do have the latest version uploaded

 

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Adobe Employee ,
Oct 29, 2024 Oct 29, 2024

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@amy_0404 Could you please confirm what is the exact version of Acrobat you have?

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Community Beginner ,
Oct 29, 2024 Oct 29, 2024

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not sure how to tell, but auto updates are on. 

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Adobe Employee ,
Oct 29, 2024 Oct 29, 2024

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@amy_0404 

For mac : Acrobat -> About Adobe Acrobat

For win: Hamburger Menu(top left) -> Help -> About Adobe Acrobat

The latest version with the fix for above issue is being rolled out you will get the update in a few days or you can manually update to the latest version.

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Community Expert ,
Oct 29, 2024 Oct 29, 2024

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Revert to the Classic UI: https://community.adobe.com/t5/acrobat-discussions/acrobat-2023-how-to-revert-to-classic-gui-user-in...
And you will no longer see the AI assistant.

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Community Beginner ,
Oct 29, 2024 Oct 29, 2024

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this worked! THANK YOU!

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New Here ,
Oct 30, 2024 Oct 30, 2024

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Thank you!   Who knows what I'm missing that might be nice/helpful  in the new Adobe by reverting to the classic AI but this suggestion is the only solution I've found that removes the flashy AI Assistant button on a Mac.  I believe it's appearance on the toolbar should be controllable via the Generative AI preferences settings.

 

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Community Beginner ,
Nov 14, 2024 Nov 14, 2024

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How do I get that to work on my Android phone?


By @JR Boulay

 

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New Here ,
Nov 20, 2024 Nov 20, 2024

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Absolutely this!!! I've no problem with new features such as AI, but having to turn off this for each PDF I open makes me resent any improvements that the AI may or may not provide. 

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