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http://ocsp.digicert.com - si blocca tutto

New Here ,
Jun 14, 2024 Jun 14, 2024

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Buongiorno a tutti, sto avendo un problema ogni volta che apro alcuni tipi di file in PDF, mi appare un dialog come in oggetto (ocsp.digicert.com) e si blocca tutto, tanto che devo spegnere tutto e riavviare. come posso risolvere definitivamente questo problema? 

Grazie

TOPICS
Crash or freeze , General troubleshooting , How to , PDF , Security digital signatures and esignatures

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2 ACCEPTED SOLUTIONS
Community Expert ,
Jun 14, 2024 Jun 14, 2024

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Merci de détailler votre question et de donner les liens.

En l'état il est impossible de répondre.

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Adobe Employee ,
Aug 02, 2024 Aug 02, 2024

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Hi @QUATTROCIOCCH38043163ea8a 

There is a good chance those signed documents are being validated for signature or data on file. 
There is a case where the Digital signature is running validation on this address, and until there is a return response from the server, Acrobat freezes while that is happening. You may check with your IT admin to see if they can add these addresses in a privileged location under preference > Security(enhanced). 

 

Let us know if you have further questions.

 

 

~Tariq

 

 

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Community Expert ,
Jun 14, 2024 Jun 14, 2024

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Merci de détailler votre question et de donner les liens.

En l'état il est impossible de répondre.

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Adobe Employee ,
Aug 02, 2024 Aug 02, 2024

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Hi @QUATTROCIOCCH38043163ea8a 

There is a good chance those signed documents are being validated for signature or data on file. 
There is a case where the Digital signature is running validation on this address, and until there is a return response from the server, Acrobat freezes while that is happening. You may check with your IT admin to see if they can add these addresses in a privileged location under preference > Security(enhanced). 

 

Let us know if you have further questions.

 

 

~Tariq

 

 

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