I'm using Acrobat Pro DC on Windows 11 Pro.
I cannot add text through Edit OR Fill and Sign.
When I try to add text through Edit, my curosr does not change. It's the nomal black filled arrow instead of the text cursor with a letter. Photo Attached.
When I try to add text through fill and sign, some of the buttoms are missing at the top of the ribbon. Photo Attached.
When I click to add text through fill and sign, it leaves "Type text here" in gray text but when I type, nothing comes up. The button for adding text in this mode is missing. Photo Attached.
I've unisntalled and reinstalled. I've cleared my local preferences and everything I don't know what else I can do. Before resinstalling, it was crashing frequently.
Anyone have any idea what's going on here?
I'm copying my System Parameters here, I fully understand that it says I'm using WIndows 10.
Account Detail:
User Rights: Admin
User Account Control: Full
Process Integrity: Low
Profile Type: None
Acrobat Detail:
Sandboxing: On
Protected View: Off
Captive Reader: No
Multi-Reader on Desktop Support: Off
Applications Installed:
Office Version: Office 2016 64-bit
Outlook Version: Outlook 2016 64-bit
Available Physical Memory: 7184772 KB
Available Virtual Memory: 135286700052 KB
BIOS Version: HPQOEM - 1072009
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Version: 11.00.22000.1 (WinBuild.160101.0800)
Creation Date: 2022/03/30
Creation Time: 11:47:13 PM
Default Mail: Microsoft Outlook
mapi32.dll
Version: 1.0.2536.0 (WinBuild.160101.0800)
Display Detail:
Screen Width: 1920
Screen Height: 1080
Number of Monitors: 2
Number of Mouse Buttons: 5
Has Mouse Wheel: Yes
Has Pen Windows: No
Double Byte Character Set: No
Has Input Method Editor: Yes
Inside Screen Reader: No
Graphics Card: AMD Radeon(TM) Graphics
Version: 30.0.13026.3
Check: Not Supported
Installed Acrobat: C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.exe
Version: 22.1.20117.0
Creation Date: 2022/04/07
Creation Time: 12:01:54 AM
Locale: English (United States)
Monitor:
Name: AMD Radeon(TM) Graphics
Resolution: 1920 x 1080 x 59
Bits per pixel: 32
Monitor:
Name: AMD Radeon(TM) Graphics
Resolution: 1920 x 1080 x 60
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows 10
OS Version: 10.0.22000
Page File Space: 21069232 KB
Processor: AMD64 Family 25 Model 80 Stepping 0 AuthenticAMD ~3793 Mhz
Session Detail:
Boot Type: Normal
Is Shutting Down: No
Network: Available
Inside Citrix: No
Inside VMWare: No
Remote Session: No
Remote Control: No
Using JAWS: No
Using ZoomText: No
Using Windows-Eyes: No
Using NVDA: No
System Name: LITTYBOI
Temporary Directory: C:\Users\lawof\AppData\Local\Temp\acrobat_sbx\
Time Zone: Pacific Standard Time
Total Physical Memory: 16088496 KB
Total Virtual Memory: 137438953344 KB
User Name: lawof
Windows Detail:
Tablet PC: No
Starter Edition: No
Media Center Edition: No
Slow Machine: No
Windows Directory: C:\windows
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