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I cannot edit e-sign branding

New Here ,
Feb 12, 2025 Feb 12, 2025

I recently changed my email and I am able to log in, but I cannot change the branding for e-sign. I need to update the redirect link and when I try to open e-sign branding the page gets stuck. I am using the paid version. 

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Security digital signatures and esignatures
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Adobe Employee ,
Mar 11, 2025 Mar 11, 2025
LATEST

Hi @scottg13947078,

 

Hope you are doing well. Thanks for writing in!

 

I checked the email address you use to log in to the community and could not find an active subscription for Acrobat Sign.

Searching by the name, I could see other accounts, but they have Acrobat Pro entitlements.

 

This feature is available with the business/enterprise account and has to be done through the account admin. 

More info about this available here: https://adobe.ly/3DxOed2.

 

Hope this clarifies your question.


Regards,
Souvik.

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