I cant convert PDF to Word

[3273user]

[Amal.]

Hi @3273user 

I hope you're doing well, and I'm sorry to hear that you're facing issues with exporting PDF to Word. To better assist you, could you please provide some additional information?

1. Workflow/Steps: It would be incredibly helpful if you could provide a small video recording of the steps you are taking to export the PDF to Word. This will allow us to see exactly what you're doing and pinpoint any potential issues.

2. Specific PDF or All PDFs: Is this issue occurring with a particular PDF file, or does it happen with all PDFs you try to export? Please try with a different PDF file to see if the problem persists. If the PDF file is stored on a shared network or drive, consider downloading it to your local computer and then attempting the export again.

3. Acrobat DC Version: To ensure you have the latest version of Adobe Acrobat DC, please check your version by going to "Help" > "About Acrobat." Make sure you have the recent version 23.06.20320 installed. If not, you can go to "Help" > "Check for updates" and then reboot your computer once the update is complete.

4. Repair Installation (Windows Only): If you're using Windows, you can try repairing the installation by going to the Help menu. This can sometimes resolve software issues.

5. Reset Acrobat Preferences: If the problem persists, you can attempt to reset Acrobat preferences to their default settings. You can follow the instructions provided in this Adobe Community post to do this.

Once you've tried these steps or provided the requested information, we'll be in a better position to assist you further and troubleshoot the issue effectively.

~Amal

[3273user]

 

As you can see, first I googled convert pdf to word, and that appeared on search, I clicked on it, and the second image appeared right away. The thing is that I just converted two PDF's the day before, and it was all fine, but yesterday, suddenly this happened. I can't even select a file to convert, nothing. 

[Amal.]

Hi @3273user 

Acrobat Web and Extensions offer one free transaction. There are a few tools that you can't try without signing in.

If you sign in with an Adobe ID, you can fill, sign, share, and add comments to files for free. To try other premium tools when signed in, free users are subject to the following limits:

When trying premium tools, you can make one free transaction every 30 days on a rolling basis. For example, if you sign in for the first time on any given day and use the Convert PDF to Word tool, you've used one free transaction for the current 30-day period. If you access the Compress PDF tool 15 days later, you can't use it as you've already consumed your free transaction for the current 30-day period. To use a premium tool for free again, you must wait until the end of the 30 days.

Request e-signature transactions may be subject to extra limitations.

When you reach free limits, you'll be notified online.

For more information, please go through the help page https://helpx.adobe.com/document-cloud/faq/try-acrobat-online-services.html

~Amal

Acrobat Web and Extensions offer one free transaction. There are a few tools that you can't try without signing in.

If you sign in with an Adobe ID, you can fill, sign, share, and add comments to files for free. To try other premium tools when signed in, free users are subject to the following limits:

• When trying premium tools, you can make one free transaction every 30 days on a rolling basis. For example, if you sign in for the first time on any given day and use the Convert PDF to Word tool, you've used one free transaction for the current 30-day period. If you access the Compress PDF tool 15 days later, you can't use it as you've already consumed your free transaction for the current 30-day period. To use a premium tool for free again, you must wait until the end of the 30 days.
• Request e-signature transactions may be subject to extra limitations.

When you reach free limits, you'll be notified online.

Acrobat Web and Extensions offer one free transaction. There are a few tools that you can't try without signing in.

If you sign in with an Adobe ID, you can fill, sign, share, and add comments to files for free. To try other premium tools when signed in, free users are subject to the following limits:

• When trying premium tools, you can make one free transaction every 30 days on a rolling basis. For example, if you sign in for the first time on any given day and use the Convert PDF to Word tool, you've used one free transaction for the current 30-day period. If you access the Compress PDF tool 15 days later, you can't use it as you've already consumed your free transaction for the current 30-day period. To use a premium tool for free again, you must wait until the end of the 30 days.
• Request e-signature transactions may be subject to extra limitations.

When you reach free limits, you'll be notified online.

Acrobat Web and Extensions offer one free transaction. There are a few tools that you can't try without signing in.

If you sign in with an Adobe ID, you can fill, sign, share, and add comments to files for free. To try other premium tools when signed in, free users are subject to the following limits:

• When trying premium tools, you can make one free transaction every 30 days on a rolling basis. For example, if you sign in for the first time on any given day and use the Convert PDF to Word tool, you've used one free transaction for the current 30-day period. If you access the Compress PDF tool 15 days later, you can't use it as you've already consumed your free transaction for the current 30-day period. To use a premium tool for free again, you must wait until the end of the 30 days.
• Request e-signature transactions may be subject to extra limitations.

When you reach free limits, you'll be notified online.

Acrobat Web and Extensions offer one free transaction. There are a few tools that you can't try without signing in.

If you sign in with an Adobe ID, you can fill, sign, share, and add comments to files for free. To try other premium tools when signed in, free users are subject to the following limits:

• When trying premium tools, you can make one free transaction every 30 days on a rolling basis. For example, if you sign in for the first time on any given day and use the Convert PDF to Word tool, you've used one free transaction for the current 30-day period. If you access the Compress PDF tool 15 days later, you can't use it as you've already consumed your free transaction for the current 30-day period. To use a premium tool for free again, you must wait until the end of the 30 days.
• Request e-signature transactions may be subject to extra limitations.

When you reach free limits, you'll be notified online.

Acrobat Web and Extensions offer one free transaction. There are a few tools that you can't try without signing in.

If you sign in with an Adobe ID, you can fill, sign, share, and add comments to files for free. To try other premium tools when signed in, free users are subject to the following limits:

• When trying premium tools, you can make one free transaction every 30 days on a rolling basis. For example, if you sign in for the first time on any given day and use the Convert PDF to Word tool, you've used one free transaction for the current 30-day period. If you access the Compress PDF tool 15 days later, you can't use it as you've already consumed your free transaction for the current 30-day period. To use a premium tool for free again, you must wait until the end of the 30 days.
• Request e-signature transactions may be subject to extra limitations.

When you reach free limits, you'll be notified online.

Acrobat Web and Extensions offer one free transaction. There are a few tools that you can't try without signing in.

If you sign in with an Adobe ID, you can fill, sign, share, and add comments to files for free. To try other premium tools when signed in, free users are subject to the following limits:

• When trying premium tools, you can make one free transaction every 30 days on a rolling basis. For example, if you sign in for the first time on any given day and use the Convert PDF to Word tool, you've used one free transaction for the current 30-day period. If you access the Compress PDF tool 15 days later, you can't use it as you've already consumed your free transaction for the current 30-day period. To use a premium tool for free again, you must wait until the end of the 30 days.
• Request e-signature transactions may be subject to extra limitations.

When you reach free limits, you'll be notified online.