I'm unable to print grayscale when printing to Adobe PDF.

[lenb33719699]

I'm unable to print grayscale when printing to the printer "Adobe PDF". The option to print in grayscale is grayed out. How do I turn that back on?

[Adorobat]

Hi Lenb,

As per the issue description mentioned above, you are unable to print pdf in grayscale using Adobe PDF printer, is that correct?

Try following steps:

Open the pdf file in Acrobat > click File > Print

Select Adobe PDF as a printer > Advanced

Under Color Profile, select dot gain 10% or 15% , click OK and print.

Let us know if you need any further help.

Shivam

[lenb33719699]

I tried the setting and after I made the change, and returned to the print screen, it went back to graying out the option to print in grayscale

[Adorobat]

Could you try clicking on Advanced next to properties under print dialogue box > uncheck print as image > click OK and check if that allows to uncheck print in grayscale option.

Thanks,

Shivam

[lenb33719699]

That does undim the print in grayscale but our user needs “print as image” checked and then print in grayscale to complete her procedure with the client

Len Blake

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[Abambo · Accepted solution]

If I understand your problem correctly, you cannot do this?

From what program do you print?

What is your OS version?

What is your Acrobat version?

[Karen33547107zdi3]

Unfortunately this does not work for me: my adobe still prints in color. I have check all the boxes I could find, including this one, that used to do the trick, but not in the latest version...

[Abambo]

What is your OS and version?

The above problem is for printing to the Adobe PDF virtual printer and generating a greyscale PDF file.

What application are you using?

[Karen33547107zdi3]

OS of the University of Groningen:
windows server 2019 Standard version 1809

Adobe version of the University of Groningen:
Adobe Acrobat Pro Continuous Release / Version 2023.003.20201 / 64-bit

[Adorobat]

Hi Len,

Try clicking Black and white option as Abambo mentioned in post # 2 above and check if that works:

Click File > Print > select Adobe PDF as a printer, click Properties > click Paper quality > and select Black & White.

Thanks,

Shivam

[Raymond2249002924ow]

Hi,

The fix mentioned by Abambo. This still prints in color.

Ray L

[ACFA régional37297484z9gq]

I have the exact same problem and none of the fixes listed have helped. I have selected to prinit in Black & White, but it still prints in colour. I cannot check the print-in-grayscale option because it is grayed out and cannot be selected.

[Abambo]

Change to a differenc printer and check if the greyscale option is still disabled.