I'm unable to print grayscale when printing to the printer "Adobe PDF". The option to print in grayscale is grayed out. How do I turn that back on?
As per the issue description mentioned above, you are unable to print pdf in grayscale using Adobe PDF printer, is that correct?
Try following steps:
Open the pdf file in Acrobat > click File > Print
Select Adobe PDF as a printer > Advanced
Under Color Profile, select dot gain 10% or 15% , click OK and print.
Let us know if you need any further help.
I tried the setting and after I made the change, and returned to the print screen, it went back to graying out the option to print in grayscale
Could you try clicking on Advanced next to properties under print dialogue box > uncheck print as image > click OK and check if that allows to uncheck print in grayscale option.
That does undim the print in grayscale but our user needs “print as image” checked and then print in grayscale to complete her procedure with the client
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If I understand your problem correctly, you cannot do this?
From what program do you print?
What is your OS version?
What is your Acrobat version?
Try clicking Black and white option as Abambo mentioned in post # 2 above and check if that works:
Click File > Print > select Adobe PDF as a printer, click Properties > click Paper quality > and select Black & White.
The fix mentioned by Abambo. This still prints in color.