Illustrator save as pdf

[Roachiest Roach Meister]

Hi there

When saving an illustrator (version 26.5) file as a pdf, the resolution of all my images becomes low res.

I am unable to preview the pdf in acrobat as high res to share with my client for review. No matter the option selected the images always displays as pixellated.

ON save program keeps telling me document will be displayed at a smaller size because the canvas is too large??

I've never had this problem before. 

Please help.

[Document Geek]

Can you sharethe file with us so we can take a look?

[Roachiest Roach Meister]

The acrobat file, yeah sure the illustrator file is too big

[Roachiest Roach Meister]

images are just really pixellated in the pdf. I don't think I can for confidentiality purposes

[ZBalling]

Is it possible that icon is just a bitmap?

[Roachiest Roach Meister]

All images were rasterized before saving as a pdf to reduce the file size

[Roachiest Roach Meister]

This is the first time this is happening since the upgrade. Having problems with my photoshop too... had to revert to 2019 version to use properly. This is very frustrating

[Document Geek]

So you rasterized your vector images in order to save file size? That would have the opposite effect...

And just to clarify, you designed a 39 page document in Illustrator?

[Roachiest Roach Meister]

yes

[Document Geek]

What is your canvas size?

[Roachiest Roach Meister]

210mm x 280mm

[Document Geek]

Do the images have any effects applied to them?

What is your Document Raster Effects setting?

[Roachiest Roach Meister]

I rasterized all images so there are no effects

[Roachiest Roach Meister]

300dpi

[Roachiest Roach Meister]

I've also reset all my preferences as per the suggestion of another group chat... but that didn't work either

[Roachiest Roach Meister]

Tried to open the illustrator file in Indesign to try and export it there but it's telling me there's a plugin missing...

what do I do?

[Document Geek]

Why are you trying to open the Illustrator file in InDesign? InDesign cannot open Illustrator files.

Document Raster Effects setting is in Illustrator.

Did you involve InDesign in the production of this document in some way?

[Roachiest Roach Meister]

It was suggested to me to try and open ai file in indesign to then save as a pdf from there. Not familiar with Indesign so no... worked done in illustrator.

[Document Geek]

You can PLACE an Illustrator file into InDesign, but you cannot OPEN an Illustrator file with InDesign.

What are the Save as PDF settings you used in Illustrator?

[Roachiest Roach Meister]

High quality print

I turn off illustrator editing capabilities

and don't compress the images

[Roachiest Roach Meister]

Trying to redo the artwork in indesign to see if I have the same problem... if so, it's definitely an adobe glitch

[Document Geek]

Do you still have a version of the document without the images rasterized? Why not use that?

[Roachiest Roach Meister]

I've tried exporting both, rasterised version and images as separate elements, as pdfs but with no success.

All pdf images come out blurry