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Impossible de trouver ou de créer la police Calibri

Community Beginner ,
Jun 07, 2021 Jun 07, 2021

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Bonjour,

Depuis quelques jours, Adobe Acrobat affiche ce message d'erreur et des caractères cabalistiques à la place du texte. La police Calibri est pourtant bien installée (c'est la police système !!!) sur le poste...

Je n'ai pas ce problème en ouvrant le document sur Adobe Online.

Si quelqu'un a une piste.

Merci !

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General troubleshooting

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correct answers 1 Correct answer

Adobe Community Professional , Jun 09, 2021 Jun 09, 2021
Assurez vous que l'option "Utiliser les polices locales" soit bien cochée dans Préférences : Affichage (Relancez Acrobat après modification de cette option)

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Adobe Employee ,
Jun 08, 2021 Jun 08, 2021

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Hi Lionel

 

Hope you are doing well and sorry for the trouble. As described you are getting the error 'Cannot find or create Calibri font'

 

Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

 

What is the version of the Adobe Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the latest version 21.05.20048 installed. Go to Help > Check for Updates and reboot the computer once.

 

You may also try the following settings:

Go to Edit (Windows), Adobe Acrobat (Mac) >Preferences > Internet > Uncheck "Display in Read Mode by Default" > Click OK

You may also look at the similar discussion https://community.adobe.com/t5/acrobat-reader/cannot-find-or-create-font/m-p/3880368#M6776 and see if that helps.

 

Regards

Amal

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Community Beginner ,
Jun 09, 2021 Jun 09, 2021

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Bonjour et merci pour votre réponse.

La version installée est la 21.005.20048.

Le problème n'apparait qu'avec certains documents.

La police Calibri s'affiche normalement, sauf dans certains champs (voir image, tout le document est en Calibri).

EX_Adobe.jpg

 

 

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Adobe Community Professional ,
Jun 09, 2021 Jun 09, 2021

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Assurez vous que l'option "Utiliser les polices locales" soit bien cochée dans Préférences : Affichage

(Relancez Acrobat après modification de cette option)

 

Capture_418.png

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Community Beginner ,
Jun 09, 2021 Jun 09, 2021

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C'était bien ça ; cela fonctionne maintenant.

Merci beaucoup !

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