Initial View Page Layout setting ignored

[Danny Occoquan]

The other day Acrobat Pro DC turned on (by itself, unbeknownst to me) a setting in Edit, Preferences to "Restore last view settings when reopening documents."  After some frustration I found that option and turn it back off. All was fine, and that setting has remained turned off.

Around noon today Acrobat began opening every single PDF in single-page layout, regardless of the file's initial view settings.  Other initial view settings, e.g., Navigation tab, Magnification, Open to Page, are reflected as set when PDFs are opened.

Restarting program, rebooting computer haven't helped.

Any idea why this is happening?

Windows 7 Professional, Acrobat DC update version 17.009.2044.

Thanks.

[Danny Occoquan]

So, 2 days later, computer turned off overnight, i.e., at least two hard reboots, Acrobat still doing same thing ... No-one seems interested in answering, no ideas anyone?  It's driving me crazy, I have to check large numbers of files to make sure they open ok and that bookmarks go to the right place ... each time I have to assume they will open ok if initial view is set correctly (they do open ok for my co-workers), and each time I have to manually change the view to continuous to check bookmarks. Aaaargh!

[Adorobat · Accepted solution]

Hi,

Sorry for the delay in response.

Please refer to the steps suggested in the links below:

Adobe Acrobat DC does not respect "initial view" settings

Default Page Size Not Retained

Keep us posted with the results.

-Shivam

[Danny Occoquan]

Thank you. Yes, it was the preference Accessibility > "Always use Page Layout Style" that had for whatever reason turned itself on. I turned it off, PDFs open with their defined layout now. Thanks for your help! Danny

[Adorobat]

You're Welcome!

[chandasz]

But the problem with this is that if we send a file to a client set to open 2 up so that it forces spread view-- and the client has this preference clicked-- we cannot control how the document is viewed which was the entire point of this setting- right? No way to override?

[David.G.P]

Thank you so much! This has been driving me crazy for months and I did not find the cause -- before coming here.

[tunghoy]

It's now 5 years since this thread happened, and Acrobat still ignores the setting. This still hasn't been fixed. And the link to that support article no longer exists. Also the Accessibility setting of "Always use page layout style" is not enabled. Come on.

[davidc13274004]

I agree, this needs to be picked up by developers as is still causing issues. It should be simple to have documents open in their pre-defined layout but the existence of so multiple preferences to overide it (and defaulting them to on) is ridiculous

[Vagelis21]

Unfortunatelly, this setting changes nothing for me, and I have this same problem in 3 PCs with 2 different versions of Acrobat, that all used to respect the initial view I set.

[MatejKriz]

I had all these settings as described in Default Page Size Not Retained and still the settings in "File>Properties>Initial View" were ignored.

Something else helped me: Unchecking 

Restore last view settings when reopening documents.

Go to:

View > Preferences...

Select "Documents" from Categories and in the first section "Open Settings" check if the "Restore last view settings when reopening documents." is unchecked.

[mdhumpy2]

THANK YOU MatejKriz !!!!

[SergeiR]

i found that needed layout can be setted with next line of code  at document level initial script 

 app.setTimeOut('this.layout = \"TwoPageLeft\"',100);

it works even with checked   "Restore last view settings when reopening documents."

But !!! 

it works in case - i open file via menu : "File-Open..."

In case i double click file at  file explorer -and then Acrobat is launching opening this file  - this line  of code is ignored - and if last view was  for example "SinglePage"  

Please play with attached demo file 

Is there any idea -why we have such different behavior  upon the way of opening file?

does it exist the way to hard set   initial Two Page Layout in all cases ?

[SergeiR]

Solution 2 (just invented !!!) 

1. Document properties -Initial View-Page Layout -Two Up (Facing) + .......

2. Documents Actions- Document will close -       this.layout = "TwoPageLeft"

no initial script

please check idea with attached file