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Installation Issues

New Here ,
Apr 29, 2021 Apr 29, 2021

Hi, I purchaased Adobe Acrobat DC and have attempted numerous times to install it. The error message keeps repeaating that I close Microsoft Word and Outlook  They are closed. I've used Task Manager to check for background processes as well. 

Any suggestions? Thanks, Alana

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LEGEND ,
Apr 30, 2021 Apr 30, 2021
LATEST

What is the Windows version?

 

Once you launch  Task Manager go to Details tab and check once .

 

Brucgovn_0-1619768097041.png

 

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