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Installing Acrobat DC On Mac

New Here ,
Jun 17, 2021 Jun 17, 2021

I'm trying to download Acrobat DC on my Mac and each time I click install, it will act as if it's installing, but once it says install complete, it still prompts me to install it? 

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General troubleshooting , Install update and subscribe to Acrobat
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Community Expert ,
Jun 18, 2021 Jun 18, 2021

Where did you download it from? What's your full OS version?

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New Here ,
Jun 18, 2021 Jun 18, 2021

I have a full subscription of adobe suite and downloaded it directly from there. My current OS is 10.12.6

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Adobe Employee ,
Jun 18, 2021 Jun 18, 2021
LATEST

Hi Cary,

 

Thank you for reaching out and sorry for the trouble.

 

Please reboot the machine and then try installing Acrobat from this link: https://helpx.adobe.com/download-install/kb/download-install-acrobat-subscription.html.

 

If the issue still occurs, let us know.

 

Thanks,

Meenakshi

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