Italics in comments does not show in DC20

[camilla jørgensen]

In the new version of Acrobat, I can not see comments in italc, when imported into InDesign. Only if I open it in Acrobat. 

[Dave__M]

Can you explain your workflow?  I'd like to try to reproduce this issue to help troubleshoot, and need more details.

Thanks,

Dave

[camilla jørgensen]

I produce books, and when I have made my layout I send a Pdf for proofreading. The editor will mark all the correction using the coments tools. If something needs to be in italics he og she will write the text in italic (as apposed to regular) in the dialoguebox. The problem is, that text I see does not destinguish between regular and italics. I hop you understand…

[Dave__M]

Thanks - so are you having comments entered (in the PDF) as italics on one computer, but they don't show that way on another (in Reader or Acrobat)?  How does InDesign come into play?  I am trying to get an accurate picture of your issue.

My best,

Dave

[camilla jørgensen]

thanks for your concern, but I think too hard to explain. I am hoping that the problem will be solved in the next update of InDesign and/or Acrobat, where ever the problem is.

Best, Camilla

[arvindy]

Hi there,

Apologies for the inconvenience caused!

Could you please provide the following info to further investigate the issue ?

-Is it regression i.e. has the issue started occurring recently at your end?

-Adobe Acrobat version?

-Machine version?

Regards,

Arvind