Latest update of Adobe Acrobat Pro is an absolute disaster

[Bianca29482777pvwb]

Hi, 

I am trying to write a complaint email but of course, no contact details in this regard, so here I am:

what on earth is going on with this new update of Adobe Acrobat Pro that normally it's supposed to be more user friendly - news flash, it's not - and appart from this, there is this new awful feature that blocks the app whenever I try to handle documents, the app blocks, I can't close, I can't do anything, it just freezes. The only thing that gets me out of there is task manager, and then starting over again.

I did this 3 times, making me losing around 10 minutes for an edit that normally, before this horrible update, it was taking me few seconds... Come on guys WAKE UP!

[Angela3883742208v3]

I just installed Adobe Acrobat Pro and it makes me want to cry. I've never used it before, but use other programs easily. Trying to change the color of a line, or insert a text box. It was actually easier BEFORE I installed Pro. Want to go back to free version, but could really use the Pro features of Adobe for a lot of the work I do. The suckiness of Adobe makes my life worse.

[Dave Creamer of IDEAS]

See this thread:

https://community.adobe.com/t5/acrobat-discussions/how-do-i-go-back-to-the-old-acrobat/td-p/14032104

[VENCESJM]

Hi there, I completely agree with your sentiments regarding the new Adobe Acrobat Pro. It's incredibly frustrating and counterintuitive. Whoever is responsible for the recent changes really missed the mark. I'm encountering the same issues as you and it's impacting my workflow significantly. Hopefully, they'll address these issues soon and bring back the user-friendly experience we all expect.

[Dave Creamer of IDEAS]

I agree the new interface is challanging--but you can change it back. See my post of July 26 above.

[surf119]

You can change it, but it doesn't go back far enough in my opinion. Some of the functions I use most (like a horizontal scroll bar) are not included and the extremely irritating pop-up tools are still included. I want a version to goes back before all of that nonsense to the one that was actually user friendly.

[Dave Creamer of IDEAS]

I still get the horizontal tool bar when needed. The Quick Actions tools can be disabled in preferences. 

[surf119]

I wish I could get it to show up for me - I end up having to use the stupid hand too, which is not precise at all. It also barely shows the vertical bar (it pops in and out of visibility). 

[Dave Creamer of IDEAS]

Mac or Windows?

[Alonzo27361229kce3]

Does anyone know of an alternative PDF maker? Adobe Acrobat Pro is unusable right now.