Lifetime licence Acrobat Pro DC 2019

[ales551]

Hi, I want to ask about the product activation options on my account. I have purchased a lifetime license of Acrobat Pro DC 2019, whether it can be pinned to my account to ensure future reinstallation after reinstalling my PC.

Thank you for positive answers.

[S. S]

Hi @ales551,

Hope you are doing well. Thanks for writing in!

When you refer to purchasing a lifetime license, do you have a serial number with the product? 

If so, log in to https://adobe.ly/4fV7AHA and add the serial number to your account to tie the app to your Adobe Account. 

Once added, you will be able to download the installer for your purchase directly from the same link.

Hope this helps.

-Souvik

[ales551]

Hi, thank you for your reply.
I have the key and tried to insert it. Unfortunately, it's telling me it's an invalid key. Would it be possible to find out the authenticity of the key? It was a third party transaction.

[S. S]

Hi @ales551,

Thanks for writing in!

Would you mind sending the key over to me via private message?

[To send a private message, click on my profile name followed by the blue "Send Message" button on the next page]

This will help me take this up with the concerned team and get back to you with a resolution.

-Souvik

[Mark32511074so05]

I am having the exact same problem trying to activate my 2019 pro version of acrobat

[Mark32511074so05]

See below screenshot (Serial Hidden), i can send you the full one if you can assist as you have above

[S. S]

@Mark32511074so05,

Would you mind sharing the key with me over a private message?

This will help me get this to the concerned team.

-Souvik

[dragonball_2290]

Same issue, is there a solution to enter the key instead?