Modifier echelle outil mesure

[melaine37973659rkzv]

Bonjour

J'ai changé de PC et j'ai du donc réinstaller Adobe acrobat Reader (Version 24.002.20759). Sur mon ancier PC je pouvais modifier l'échelle de mesure en activant "Outil Mesures", puis en cliquant droit sur le pdf, puis "Modifier le rapport d’échelle et la précision". Sur mon nouveau PC, cette option n'apparait plus. Comment puis je à nouveau modifier mon échelle de mesure ?

Bonne journée

[Amal. · Accepted solution]

Hi @melaine37973659rkzv 

Hope you are doing well.

As you have the latest version of the application installed, try to repair the installation from the help menu (Win Only) and see if that works.

Also,  try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau... and check

If it still doesn't work, please remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html, reboot the computer and reinstall the application using the direct link https://get.adobe.com/reader/enterprise/ and see if that works.

If it still doesn't work, would you mind collecting the Adobe CC logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html , Procmon logs (Win Only) https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/acromonitor.html and  share them via any cloud storage. Just upload the log file to the cloud and generate the link and share that link with us for further investigation.

~Amal

[melaine37973659rkzv]

Thank you for youre help. I managed to make it work by following the second step