MX Master 3 Vertical Scrolling Bug (macOS)

New Here ,
Apr 30, 2022 Apr 30, 2022

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There has been a bug for the Logitech MX Master 3 Mouse where scrolling is ridiculously fast to the point it is uncontrollable (scrolls almost one page at a time). Changing scroll speed either via Logitech Options or System Preferences does not change scroll speed within Adobe Acrobat Reader. Have tried changing to continuos scrolling single page mode (without success). Have also tried removing smooth scrolling from Logitech Options and adding app specific settings for Adobe Acrobat Reader (without success). 

 

This issue does not occur in any other app i have tried (besides Adobe Reader). Have tried other mice in Adobe Acrobat Reader and the scrolling was fine on those. 

 

It should be a top priority for Adobe to fix this bug as it makes the application completely unusable (have had to resort to using PDF Expert instead). The MX Master 3 is one of the most popular productivity mice out there, so there are a lot of other people that are also experiencing the same issue. Most of which, like me, have resorted to using alternative pdf readers. 

 

Is Adobe aware of this issue?  Are they planning to resolve this issue in a future update? Are there any other possible fixes available for this issue?

TOPICS
Crash or freeze , General troubleshooting , How to , Install update and subscribe to Acrobat , Standards and accessibility

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