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My document won't permit me to extract pages

Community Beginner ,
Nov 30, 2020 Nov 30, 2020

Please help. I am working with a large file and am trying to extract several pages. When I extract this particular range of pages, I get an error message: "There was a problem reading this document (15)." I'm not sure how to fix this. 

 

I have no trouble extracting pages elsewhere in this document; just this particular range. It's very odd.

 

Any insight out there?

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Create PDFs , Edit and convert PDFs
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1 ACCEPTED SOLUTION
Community Expert ,
Nov 30, 2020 Nov 30, 2020

Quick thought:

 

Make a duplicate of this file and extract the pages on either side of the pages you want. E.g., if you want pages 4 & 5, extract 1–3 and 6–10. What's left is what you wanted.

 

Yes, this is a work around, but if you want to get the job done...

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Community Expert ,
Nov 30, 2020 Nov 30, 2020

Quick thought:

 

Make a duplicate of this file and extract the pages on either side of the pages you want. E.g., if you want pages 4 & 5, extract 1–3 and 6–10. What's left is what you wanted.

 

Yes, this is a work around, but if you want to get the job done...

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Community Beginner ,
Nov 30, 2020 Nov 30, 2020

This is very  helpful and a good workaround when in a time crunch! Thanks!

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Adobe Employee ,
Nov 30, 2020 Nov 30, 2020

Hi Sandra,

 

Hope you are doing well.

adding on to the expert's suggestion provided above.

Error message "There was a problem reading this document (15)" is a document specific error. You get to see this message when the document is either corrupted or damaged.

When a specific range is getting effected, then in between that range any page isn't suitable for extraction.

If you are the owner, then you may re-create the document. If it was sent by someone else, then try downloading it.

 

Thanks,

Akanchha

 

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Community Beginner ,
Nov 30, 2020 Nov 30, 2020
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Thank you! I received the document via a long chain of contacts, so I don't have any easy way to ask creator to re-create the document. But I used the tip above by prior poster, which was helpful.

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