Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Mysterious dots and comment that can't be unlocked

New Here ,
Aug 27, 2021 Aug 27, 2021

The form I made has these mysterious dots and a comment that remains locked despite not being locked in the properties window. How can I delete the dots/the comment?  

TOPICS
PDF forms
692
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 27, 2021 Aug 27, 2021

Hey!

 

Hope you are doing well.

Was this comment added and locked by you? If yes, then follow the steps suggested below in order to delete it:

 

To "Delete" a comment

 
  • Do one of the following: 
    • Select the comment and press Delete.

    • In the Comments list, right-click on the comment you want to delete, choose Delete from the context menu.

     

Note: Before pressing the Delete key, make sure that the comment is selected. Also, You cannot delete other reviewers’ comments in a shared review, nor can you delete locked comments.

To "Unlock" a comment

Note: Only available for PDFs shared using a network folder or comment added by the owner. 

  • Right-click the comment and choose Properties.

  • Deselect Locked

 
Hope this helps!
 
Thanks,
Akanchha
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 27, 2021 Aug 27, 2021

I am the only person who has worked with this form so it must have been me. I am not able to delete it as it is locked. It remains locked even when I uncheck the "locked" box in the properties window.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 28, 2021 Aug 28, 2021
LATEST

Hi,

Looks like your annotation is read only and so you are not able to change properties via UI.

But using a JS you can change read only property and you will be able to interact/delete via UI those, comments you want to , using the JS Debugger.

Could you please run the following snippet in Acrobat JavaScript Debugger?

this.syncAnnotScan();

var annots = this.getAnnots();

console.show();

for(var i=0; i<annots.length; i++){

annots[i].readOnly=false;

annots[i].lock=false;

}

 

For running the JS debugger, you need to “Enable JavaScript” and “Enable Interactive Console” in Preferences=>JavaScript if not done already. I hope it helps.

 

Regards,

Arvind

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines