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Need solution: I have word file that Acrobat won't convert to PDF

New Here ,
May 21, 2020 May 21, 2020

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Here's the story: My Word file is 300 pages, 13.3 MB, has a few tables and 2 maps. Acrobat desktop times out when trying to convert--says the connection or my account is the problem. I assure neither is true. When online at Adobe using drag and drop create-a-PDF, the conversion again times out, but this time the message says the file is "too large or too complex." The thing about that is, I merged 4 word documents into the 300 pager. Each smaller Word document will convert to a PDF. So they are neither too complex nor too large on their own. The problem continues because I can't just make 4 PDFs and merge into one because the single Word file uses 800 citations and a biography linked using Zotero, such that when split into multiple documnets the citation numbering gets all messed up (tables and figures too). Can somebody offer a solution? Greatly appretiated!

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Explorer ,
May 21, 2020 May 21, 2020

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You can try to reduce the size of your Word document, especially the size of the maps.

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LEGEND ,
May 21, 2020 May 21, 2020

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I moved your post over from the poorly named Community Help forum, which is for getting help using this forum system, to a better forum.

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Adobe Employee ,
May 22, 2020 May 22, 2020

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Hi

 

How are you creating PDF?

Which version of Acrobat and Office are you using?

Which OS?

 

Thanks

Tanvi

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