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New Adobe Acrobat UI is terrible

New Here ,
Jul 17, 2023 Jul 17, 2023

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I've never felt the need to make a post or complaint like this for any software in more than 25 years of using Windows and Macintosh personal computers. But the new user interface in Acrobat is just awful. It is counterintuitive, illogical, and imposes a huge productivity hit. I am thankful the new UI can be deactivated but concerned that at some point, that will no longer be an option.

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Create PDFs , General troubleshooting , Install update and subscribe to Acrobat , PDF

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correct answers 2 Correct answers

Community Expert , Jul 17, 2023 Jul 17, 2023

Adobe would love to hear your specific feedback on what you do and don't like about the interface for sure! You can leave feedback by opening your acrobat program and click on the feedback icon in the top right:

Chris486_0-1689615371740.png

 

If you don't see it there: You can use this link:

Acrobat for Windows and Mac: New (8715 ideas) – Share your feedback on Acrobat DC (uservoice.com)

 

I hope that helps give you the opportunity to voice your thoughts on the matter.

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Community Expert , Aug 28, 2023 Aug 28, 2023

You can revert to the classic GUI interface by following the instructions here:

https://community.adobe.com/t5/acrobat-discussions/revert-to-classic-interface-from-new-acrobat-gui/...

 

And you can voice your opinion to Adobe engineers & marketing here:

https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/47082691-ditch-the-2023-user-interface-in-acrobat 

 

Don't forget to vote at that webpage. It's our only way to let Adobe know what works, what doesn't.

 

 

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Community Expert ,
Jul 17, 2023 Jul 17, 2023

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Adobe would love to hear your specific feedback on what you do and don't like about the interface for sure! You can leave feedback by opening your acrobat program and click on the feedback icon in the top right:

Chris486_0-1689615371740.png

 

If you don't see it there: You can use this link:

Acrobat for Windows and Mac: New (8715 ideas) – Share your feedback on Acrobat DC (uservoice.com)

 

I hope that helps give you the opportunity to voice your thoughts on the matter.

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Adobe Employee ,
Aug 01, 2023 Aug 01, 2023

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@Gdub775 

 

As suggested, your feedback is valuable to us. So please fill out the feedback form.

 

Meanwhile, you can disable the New UI for the time being. 

  • Click on the hamburger icon in the upper left corner.
  • Click on Disable New Acrobat

 

If there's any specific feature that you are missing in Modern UI, then please refer to this article to learn more about it:

https://helpx.adobe.com/acrobat/using/new-acrobat-experience.html 

 

Thanks,

Akanchha 

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Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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Hi Gdub775,

How do you deactivate it?   I dislike it too.

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New Here ,
Aug 28, 2023 Aug 28, 2023

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I COMPLETELY agree with Gdub775. I was not able to find "Save as" in the new inteface. Had to switch back immediately. The new UI is motivating us to embrace open source solutions. Just wondering if anyone in the community can offer /make any open source suggestions or recomendations?..

Thanks in advance!

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Community Expert ,
Aug 28, 2023 Aug 28, 2023

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You can revert to the classic GUI interface by following the instructions here:

https://community.adobe.com/t5/acrobat-discussions/revert-to-classic-interface-from-new-acrobat-gui/...

 

And you can voice your opinion to Adobe engineers & marketing here:

https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/47082691-ditch-t... 

 

Don't forget to vote at that webpage. It's our only way to let Adobe know what works, what doesn't.

 

 

|    Bevi Chagnon   |  Designer & Technologist for Accessible Documents
|    Classes & Books for Accessible InDesign, PDFs & MS Office |

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Explorer ,
Oct 30, 2023 Oct 30, 2023

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I created an account on Adobe UserVoice for the sole purpose of voting and adding comments on this request. Anyone who is concerned about the new UI design in Adobe Acrobat / Acrobat Reader should do the same. I'm a desktop user and I despise the mobile-oriented interface that Adobe is trying to shove down my throat.

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New Here ,
Sep 28, 2023 Sep 28, 2023

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It seems as if the folks who were behind the new design never actually used Acrobat? Or have we been using it inefficiently and incorrectly all along? What a nightmare this has been.

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Community Beginner ,
Oct 15, 2023 Oct 15, 2023

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Agreed! The new UI is not very intuitive and I find that many of the tasks or actions I used to perform have changed. Very frustrating 

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Community Expert ,
Oct 16, 2023 Oct 16, 2023

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This drawing is a perfect illustration of the new Acrobat interface.

😉

UI-UX.jpg

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Explorer ,
Oct 30, 2023 Oct 30, 2023

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Totally agree that the new UI is bad. Placing the navigation tools on the right-hand side of the screen is a horrible, horrible idea. Who does that??? This is counter-intuitive and couter-productive, and I find it appalling that anyone could think this was a good idea to begin with. Tools and menus belong to the left of the screen. It's been like that with pretty much every software out there for over 30 years. Even MS-Paint has its tools on the left, and there's a reason for that: A) It just works, and; B) we read from left to right, so we intuitively look to the left of the screen when an app comes up. The vast majority of languages on this planet are read from left to right, so tools on the left is a no-brainer and should always be the default.

 

If Adobe wants to flip menu placement on the screen for whatever reason, at least make it an option that can be changed by the user. Also, make the traditional layout (tools on the left) the default.  That way, someone using a language that reads from right to left will be able to change it up if they need to. 

Thankfully, I was able to revert back to the old version of the UI, and the navigation and tools are where they used to be. If the new UI change becomes permanent with no way of reverting, I will have to look for alternatives. Simple as that. Yes, it's that bad. I simply could not put up with this.

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New Here ,
Nov 21, 2023 Nov 21, 2023

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I agree ... new UI is terrible. I can't believe a firm with an amazing reputation for design released such a pathetic UI.

 

I have licensed Acrobat Pro for years (as an individual and for my company).  I am canceling all of our Acrobat subscriptions.

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New Here ,
Mar 30, 2024 Mar 30, 2024

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YES! I just googled adobe acrobat design terrible - because i am sitting here STRUGGLING to download a document, and thinking - am I losing my mind? Why is this so difficult? Honestly. How is it this bad, Adobe is such a huge company, the UX should be mindblowingly awesome....right? 

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Community Expert ,
Mar 30, 2024 Mar 30, 2024

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quote

YES! I just googled adobe acrobat design terrible - because i am sitting here STRUGGLING to download a document, and thinking - am I losing my mind? Why is this so difficult? Honestly. How is it this bad, Adobe is such a huge company, the UX should be mindblowingly awesome....right? 


By @Sarah364232279tjl

Well it is. But the interface does not help you to download a document. That's more part of your browser, no?

 

Please tell us (best supported with screenshots) what you are trying to do.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Apr 05, 2024 Apr 05, 2024

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I'm so happy someone else feels similarly to I do.  I've been struggling this past year to utilize Adobe effectively and this just got amplified with some recent PDF work.  I'm glad that one can revert to the old interface and this reminds me that I really need to research an alternative bit of software for the minor PDF editing I need to do.

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