New & Existing PDF Backgrounds are the Color Beige (rather than the default white)

Report · Oct 12, 2021

Starting about a month ago, all my desktop PDFs had their backrounds changed to beige. Any new PDFs that I create (from email, web pages, conversions, etc.) are now created with the same beige background, as well. I can manullay change these backgrounds back to white. But how do I stop this from happening in the first place? How do I create new PDFs with just the standard white background?

I have attached a sample file with the biege background.

(Note: my background setting is currently set to the default black color in preferences and I've uninstalled and reinstalled Adobe Acrobat DC on my computer)

Report · Oct 12, 2021

This has been happening to many users for the past couple of weeks.

See if this thread has suggestions that will work for you.

https://community.adobe.com/t5/acrobat-discussions/pdf-document-pages-turning-yellow/m-p/12447057/pa...

Report · Oct 14, 2021

This worked. I used option 3 in the solutions, which was to change to the Use windows color scheme in Accessibility. All my PDFs (new and existing) are back to white backgrounds, yet retained their intended colors.

Thank you very much!

Report · Oct 14, 2021

I tried this, and all my docs are still printing with a yellowish background. I am so frustrated I'm about to delete the program and try a re-install. My docs all print looking so unprofessional! HELP!

Report · Oct 14, 2021

I used the 3rd option in the link above. It was not a perfect fix, as some graphics were still not displaying in the orginal colors. The main page brackgrounds were in white though.

One thing I noticed is that the display issue is only what you see from your current machine. It is not a true altering of the document. I use my account on two computers (both mine). On the older computer, Adobe Acrobat DC does not have this problem. It only occurrs on my new computer and only for the last month. If I email or cloud drop a document from my new computer to my old computer, it displays correctly with the white background (that was a relief as I send out documents to thers and now I know they're not seeing the issue).

You should try all 4 of the fixes (1, 2A, 2B, and 3). One at a time. I would not go too crazy changing things on your actual computer, as this is an Adobe software failing. Sooner or later they will correct it and you don't want your computer settings all out of wack, when they do.

I tried uninstalling and reinsdtalling it too. That didn't work. I believe the software leaves some resident files on your machine. So when you reinstall it, it pulls that data (possibly the bad data) right back into the new install. I couldn't manually delete these leftover files, even with admin permissions.

Hang in there. Its a broad problem with a subscription/pay as you based software. They need to fix it or they risk losing clientel to Bluebeam or other similar software. I believe they will and I'm surprised it hasn't already happened yet.