Opening a PDF or the App takes 30 to 60 seconds

[Amberg Art]

Hi 
I experience an extremly slow opening time for PDF files or just starting the Acrobat App. It takes 30  to 60 seconds. When I go to the “Settings” on many pages, I cannot see all the parameters and therefore cannot change them. The app is up to date. I am running Windows 11 Pro (latest version). Any ideas?
Kind Regards, Oliver

[try67 · Accepted solution]

There should be scroll bar on the right side of the window... One thing to try:

Go to Page Display and change Resolution to "Use system setting", if it's not already selected.

Regarding the loading time: Go to "Security (Enhanced)" and disable everything that's enabled there.

[try67]

What version of Acrobat is this? Look under Help - About Adobe Acrobat to find out.

[Amberg Art]

It's version 2024.005.20414

[try67 · Accepted solution]

There should be scroll bar on the right side of the window... One thing to try:

Go to Page Display and change Resolution to "Use system setting", if it's not already selected.

Regarding the loading time: Go to "Security (Enhanced)" and disable everything that's enabled there.

[Amberg Art]

Thank you for your advices (the resolution problem is now solved!) . I did disable the security settings but it's still very slow. 

[try67]

Does it also load slow if you open the application on its own, without opening a file?

[Amberg Art]

Yes. Same "speed" when I open the App without a document.

[Amberg Art · Accepted solution]

After trying many things, I deinstalled Acrobat and reinstalled it. Now it works again like it should.