Copy link to clipboard
Copied
I received this pop-up when running a PDF through PAC. I don't know what it means, so I don't know how to fix it. I'm not clear on what an MCID is or how it functions, so I need help understanding the pop-up and also resolving whatever is causing the pop-up. Note that the PDF otherwise passes PAC and Acrobat's Checker.
Copy link to clipboard
Copied
Is this a PDF that you created by combining multiple PDF files into one?
Copy link to clipboard
Copied
Yes. A client combined it and we couldn't change that.
Copy link to clipboard
Copied
Chad: This started as a series of combined Word documents (not PDFs--I reread your post). We converted and added redaction boxes where the client told us to do so. There are a series of 18 of these, ranging from maybe 10 pages to ~100. Only 3 of the 18 have this pop-up, and it's not always "MCID 1." Sometimes it's "MCID 0" or "MCID 2."
Copy link to clipboard
Copied
This is common when combining files. Are you able to share the file with me?
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Copy link to clipboard
Copied
++Adding to the discussion,
Which PAC version and operating system are you on?
It would be helpful if you also share a screenshot of the PDF/UA check after you click on the start button.
When you run the PAC console post the screenshot with emphasis on the elements that currently show a yellow warning triangle amd any other element identified with a red X for partially accessible elements.
That said, ca you confirm if one of those warnings is related to the Font type used?
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Just additional curiosity:
What do you get on the WCAG tab?
Copy link to clipboard
Copied
Sure, I get a color contrast fail (which I always get for every document, even when we've tested with CCA and the document passes). Other than that, green checks all the way down.
Copy link to clipboard
Copied
As I mentioned, this document otherwise passes PAC (2021). There are no errors, only this pop-up.
Copy link to clipboard
Copied
Hi
There is any solution for the above issue. MCID 2 already present
Thanks
Ganesh.R
Copy link to clipboard
Copied
I haven't found a good solution other than "try again". Typically I encounter this error when I combine several files into one. The MCID is burried as an attribute of a tag that is painfully time consuming to find. I can't tell you what actually causes it. But usually if I combine them again, I can get a good file without the error. I recommend using the Organize Pages tool to combine files. I've had the best luck with that method.