Pdf archive software is mis attributing pdf images to wrong size of page

[Mitchell2879871189rb]

I have a software that is combining tif and jpg images but the problem is the images that are larger then the 8.5x11 are hanging off the side, or below the page, or just showing the top left corner if it is very large. the whole image is there and I can move it around inside the page but I can't expand the page it is on to show the whole image.

Is there a post processing I can do that will automatically expand pages to the full image size? These are a mix of 8.5 x 11 11x17 and larger images or smaller images.

I have attached an image of the issue the top page shows an 8.5x11 page with an image that expands through the blue area it should be sized like the image below it.

[Test Screen Name]

What you need to increase is the size of the "Media box". You can do this with Crop Pages in a very non obvious way - instead of cropping, set a page size.

[Mitchell2879871189rb]

Do I need to do this with each page that has an issue? I am working with 106 documents about 15,000 images total. this is just the beginning of my job que. 

[Luke Jennings3]

What software are you using to combine images? You can use Acrobat for this which will preserve the actual size of each image (File> Create> Combine files into a single pdf). You can use a preflight profile to adjust the media boxes on your existing, cropped pdf, see attached screen shot, this assumes your pdf has the complete images and is cropping them to a specific size. A preflight profile would be applied to all pages in a pdf and can also be used with an Acrobat action, to apply the fix to multiple pdfs.

[Mitchell2879871189rb]

I've tried using adobes combine images function for a 105 image document and was taking several minutes. The sofware I am using is opentext file360 and it combines these files in order at less then 1 second per document. I think it is using an older version of Itextsharp.

An Acrobat action would be perfect how do I set that up? It appears I do not have the Set mediabox to artbox in preflight or have I made a mistake in my search?

Thank you for your expertise!

[Luke Jennings3]

Select an existing profile and duplicate it from the little fly-out menu, re-name the new profile and change the comment description, change the "Set pagebox" and "dimension based on:" and save it.

apply the new profile to your pdf. If that doesn't work, try setting the crop box to the art box.

Also, your faster software may be downsampling your images, if that's important to you.

[Mitchell2879871189rb]

Looking at the file itself the artbox is already set at mediabox. which is not the same is image size.

[Luke Jennings3]

If that's the case, setting the crop box to the media box might work, I can only guess which box, (art, crop, media, trim, bleed) is causing the problem, but you should find it with some trial and error. Once you have a working profile, you can use the Action wizard tool to create an action which will use the new profile. Apply the action to a pdf or a folder of pdfs.

If you can upload a sample one page pdf using the button below, we can take a look.

[Mitchell2879871189rb]

This is an example the first page is an image that is thin and the second page is an 8.5x11 sheet of paper. the software attributed the first pages media, crop, art, and trim box to the second page. this happens whenever there is a different sized image file. 

[Mitchell2879871189rb]

what has worked is manually cropping all the pages in document to custom size say like 200x 200 inches and then preflight crop to bounding box. is there a way to set that as the action wizard? 

[Mitchell2879871189rb · Accepted solution]

Action wizard folder batch. 1st step Crop pages set to custom size 500 inch x 500 inch. 2nd step crop down white area. 3rd step save. This was the fix and it is happily running through all the files I have created. Thanks for helping me to figure out the steps I would need to automate this process. 

[Luke Jennings3]

Well, that's a real "thinking outside the box" solution (pun intended). Well done!

FYI, you can use the Object Inspector tool in the Output preview tool to confirm your image resolution has not changed from your original. (Tools> Print Production> Output Preview)

[Test Screen Name]

Since your PDF converter is setting the Media Box wrong, and fixing the Media Box with the tools in Acrobat will take too long, I suggest you focus on the PDF converter. Find another, get it fixed, or look for an option to set Media Box.

Bear in mind you don't have to look for a PDF combiner. You can separately convert each TIFF to PDF, then use the PDF combiner (which shouldn't affect the page size, probably).

[Mitchell2879871189rb]

it seems the software was ahead 1 page for each mediabox so the 11x17 5th page  was placed on the 8.5x11 and the 6th page 8.5x11 image was placed on the 11x17 mediabox.

I don't have very many options for using another converter because the converter is the software which holds the archives of our image files as well as being on a work computer.