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PDF Background Missing

New Here ,
Jun 26, 2024 Jun 26, 2024

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Thiis shoud have a blue box with text.

 

This is NOT:

  • Computer specific
  • User specific
  • PDF incorrect (It opens elsewhere correctly)
  • an effect of edit>Preferences>page Display>Large Images
  • an effect of edit>Preferences>page Display>Show Transparency Grid
  • an effect of edit>Preferences>Accessibility>Replace Document colors

 

I have tried multiple combiniations of the above and they all fail. This is not a problem with the PDF as other softwares run it just fine. This is Adobe XI.

 

I can get it to run in MS Edge, other versions of Adobe, and when a fresh install of Adobe XI is not updated (however it has other problems when not updated)

 

Screenshot 2024-06-26 122933.png

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Adobe Employee ,
Jul 05, 2024 Jul 05, 2024

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Hi there

 

Hope you are doing well and thanks for reaching out.

 

Adobe Acrobat XI is an Old and EOL application and  not supported on the latest Mac and Win OS. Please go through the help page (https://adobe.ly/3XWFbu9)

 

~Amal

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