PDF Collaboration in Microsoft Teams

[master_shifu0726]

Hi, 

We are currently experimenting with coauthoring in PDF files in Teams and have enabled the Adobe Acrobat app in Microsoft Teams, but it is not working as we had hoped unfortunately.

If we attach a PDF in a "New Post" or upload a PDF in the Files tab in a Channel, the Adobe Acrobat app doesn't open the PDF.

Instead the PDF opens in the Teams PDF read only viewer and we haven't found a way to change this.

If we select the Adobe Acrobat app in a "New Post" and upload the PDF through the app, it does open in the Adobe Acrobat app and coauthoring is enabled.

However as time goes on, the post "drowns" in other posts and we have to scroll up to find it to be able to coauthor.

The PDF file does appear in the Files tab, but it opens with the Teams PDF read only viewer.

The alternative method is by pinning a specific PDF file as a Tab in the channel using the Adobe Acrobat app, but this is not a suitable solution with many PDF files.

We would love to hear other users experiences with PDF collaboration in Teams and if you guys have noticed similar functionality.

Is there a smarter way to collaborate with PDF files in Teams?

The link below is the only documentation we have found on the add-in:

https://helpx.adobe.com/acrobat/web/use-acrobat-extensions/acrobat-for-microsoft-teams/acrobat-teams...

[Tariq Ahmad]

Hi @master_shifu0726, 

Thank you for reaching out with your question, and sorry for the troubled experience. 

Please check this help article on: how to install Acrobat for Microsoft Teams.

Installing Acrobat for Microsoft Teams provides powerful document management and editing capabilities of Acrobat directly within Microsoft Teams. You can easily view, annotate, and share PDF files in Teams.: https://adobe.ly/4j5sZyR

Let us know if that helps. If this doesn't help we can either discuss this issue further here in Community alternatively you can ask your admin to raise a support ticket from Admin console a dedicated support team will assist. 

~Tariq

[master_shifu0726]

Hi @Tariq Ahmad 

Thank you for the reply.

We have installed Adobe Acrobat for Microsoft Teams.

The issue is about the functionality of the Adobe Acrobat add-in.

You mentioned we could reach out to our admin to raise a ticket from the admin console.

Could you please explain how we do that?

Best regards

Mr. Shifu