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PDF display consonant-vowels for upper/lower character display slip to the left or Thai language.

New Here ,
Sep 27, 2021 Sep 27, 2021

Dear All,

I found reports display consonant-vowels for upper character and lower characters are displayed slip to the left for Thai language when output to PDF file. Please see the example report in attached file.
I am working on Windows 10 and Adobe Acrobat Reader DC Version 2021.007.20091.
Please suggest what could be the possible cause for this issue and how to fix this issue.
 
PDF Version.JPG
 
PDF Wrong Display:
PDF Report Wrong Display.JPG
 
PDF Correct Display:
PDF Report Ccorrect Display.JPG

 

Best Regards,

Porntip S.

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General troubleshooting
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Adobe Employee ,
Sep 29, 2021 Sep 29, 2021

Hi,

Thanks for reaching out to us and sorry for the inconvenience caused.

 

For further investigating this issue can you please share the exact steps to reproduce this issue also if possible please provide the sample PDF file?

You can provide a video showing the steps to reproduce this issue.

 

Regards,

Sweta Karn

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New Here ,
Oct 01, 2021 Oct 01, 2021

Hi Sweta Karn,

Please see step to reporduce this issue in as below link:

 

https://drive.google.com/file/d/1WYMexmSDhPpEiqD6Jyb802o2V4ZOB8rE/view?usp=sharing

 

 

Brest Regards,

Porntip S.

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New Here ,
Oct 20, 2021 Oct 20, 2021

Hi Sweta Karn,

As a step to reproduce this issue, Do you have any concern?   Please update status to me.

 

 

Best Regards,

Porntip S.

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Adobe Employee ,
Oct 22, 2021 Oct 22, 2021

Hi Porntip S ,

Thank you for providing the video.But unfortunately I still have few questions.

Can you let me know which tool you are using to export the report to PDF file?

Also if possible please provide the sample file as well so that we can check the reproducibility at out end.

 

Regards,

Sweta Karn

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New Here ,
Oct 15, 2021 Oct 15, 2021

Hi,

I'm having the same issue and would like to know if there will be a fix for this. I've tried several fonts but all seem to have the same problem.

Thank you.

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New Here ,
Oct 22, 2021 Oct 22, 2021

Hi Sweta

I have this issue with our customer and it impacts to our project implementation, could you please suggest solution ?  

Thank you.

 

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New Here ,
Oct 22, 2021 Oct 22, 2021
LATEST

Hello Adobe suppoort team,

 

Do you have any updates regarding this topic? 

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