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PDF document pages turning yellow

Community Beginner ,
Sep 14, 2021 Sep 14, 2021

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I converted a word document into PDF using Adobe Acrobat Pro and all of the pages turned yellow. Does anyone know how to delete or turn off the yellow pages and make them just normal white pages?

 

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Edit and convert PDFs

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Explorer ,
Sep 28, 2021 Sep 28, 2021

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@aliciat97893320  I followed the steps you mentioned about, it doesn't for for me. 

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Explorer ,
Sep 28, 2021 Sep 28, 2021

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@aliciat97893320, I tried the steps above, it doesn't work for me, I tried again and again evern restart my PC, i doesn't work for me.  I believe it may work for some people, but not for everyone.  

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New Here ,
Sep 28, 2021 Sep 28, 2021

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I tried this and it has made it worst for me... Very intense yellow now

 

 

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Community Beginner ,
Oct 01, 2021 Oct 01, 2021

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Thank you, thank you, thank you!

I've tried the ICC profile sRGB IEC61966-2.1 fix and it worked for me.

It did not work right away. I had all of my PDF files opened and the ICC profile change didn't do anything right afterwards. 

 

Here how I got my PC to work:

0. Do the sRGB IEC61966-2.1 Color Management fix.

1. Close out of all PDF documents.

2. Then switch to Windows Color Scheme under Accessibilty and hit OK. Then switch to Custom Color under Accessibility and hit OK. I had to go back and forth between these options a few times.

3. When I finally unchecked "Replace Document Colors" under Accessibilty, everything went back to like how it was in August 2021 (before the Acrobat 2021.007.20095 and Sept Windows 10 update).

4. It took a few minutes of trying but it all went back to normal (no more yellow background). I'm guessing it just takes a while from the Windows side to take effect.

 

I'm glad we didn't have to wait until Mercury Retrograde to end for someone to find a fix for this.

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Community Beginner ,
Oct 01, 2021 Oct 01, 2021

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Sorry, noting above that between step 1 and 2, you have to restart Acrobat again then go to step 2.

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New Here ,
Jan 31, 2022 Jan 31, 2022

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Not sure if there is there is permanent fix yet, but this just happened to me in 2022. I did all the steps you mentioned but it did not work. But I added one more step at the end which was to check the additional box in Acrobat under Preferences - Accessibility - Other Accessibility Options - Checked (Always use the system selection color) and then it worked !

6491e290-e8bf-460a-b975-dc9359ebe8b7.jpg

 

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New Here ,
Sep 30, 2021 Sep 30, 2021

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This worked thanks!

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New Here ,
Sep 30, 2021 Sep 30, 2021

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Yes all my documents are yellow too, is anything happening to fix this as I can see many have the same issue.  It is making my documents look unprofessional

 

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Community Beginner ,
Sep 30, 2021 Sep 30, 2021

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Adobe have pusheded a couple of updates during this issue.

 

I can confirm that with the latest, Acrobat Reader DC version 2021.007.20095, the yellow backgrounds have gone and I no longer need to have the accessibility settings ticked.

 

So whatever Adobe have done, I imagine the code will be the same across the product range so hopefully sorted for good.

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New Here ,
Oct 01, 2021 Oct 01, 2021

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I'm using that version and still have yellow background

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Explorer ,
Oct 01, 2021 Oct 01, 2021

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I use Adobe Acrobat Pro Dc and the version is 2021.007.20095 too but still have yellow background.

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New Here ,
Oct 01, 2021 Oct 01, 2021

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Same - still yellow backgrounds

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New Here ,
Oct 05, 2021 Oct 05, 2021

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Same. Send update and fix. Ridiculous. When you first encounter the issue, you spend at least a half hour trouble-shooting to determine what the issue is, along with a sanity check.

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New Here ,
Oct 01, 2021 Oct 01, 2021

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I am having the same problem on my system, and now I am starting to get calls from all of my managed clients who are asking me to fix this!  Please fix soon, a bunch of raving lunatics out her who can not handle yellow backgrounds. 

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New Here ,
Oct 05, 2021 Oct 05, 2021

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And, some not raving lunatics. Just "regular" folks with the common expectation that a contract/legal document won't look like it's on my daughter's stationery.

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New Here ,
Oct 03, 2021 Oct 03, 2021

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I am having the same issue. Very Frustrating 

I need to get my documents back to white or switch programs.

Not  sure why there is not an update yet to fix this?

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Adobe Employee ,
Oct 04, 2021 Oct 04, 2021

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[Edited]

 

Hi there

 

Please try the steps below and see if that works for you:

 

Go to Edit (Win), Adobe Acrobat (Mac) > Preferences > Accessibility > Check Replace document colors and set page background to white and text to black.

 

This started with the recent update of MS and due to the dependancy the functionality broke, our team is working internally to get a fix, and also collaborating with MS to get it resolved at earliest.

 

Regards

Amal

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New Here ,
Oct 04, 2021 Oct 04, 2021

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Hi,

This fix is not working anymore, last week it it did.  

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New Here ,
Oct 05, 2021 Oct 05, 2021

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Amal~

 

My PDF was not a conversion. It appears correct on screen but then prints yellow areas in random places on the PDF. I made all of the changes referenced in this thread, it helps the appearence but not when printing. If I try printing in Grey Scale it still prints the yellow in random places. Any time frame on a fix? As I'm sure you already are aware, this has become a major issue and time killer.

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Community Beginner ,
Oct 05, 2021 Oct 05, 2021

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I am having this exact issue. 

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New Here ,
Oct 06, 2021 Oct 06, 2021

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Until Adobe issues a real fix, forget about the accessiblity fix and the color profile fix and just download Foxit to view the PDFs for now.  🙂

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Community Beginner ,
Oct 06, 2021 Oct 06, 2021

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Thanks, this worked. I might convert to Foxit for PDF Editor.

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New Here ,
Oct 08, 2021 Oct 08, 2021

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Replying to myself... but I finally got around to trying the color profile change in win-doze (10) and that didn't work.  I did reboot after the change.   An update today that mentioned Win11 said to go into preferences and "color management" and changing it to "monitor".  That must be an option specific to Win11 as I see now "color management" option under preferences and I searched through all the options I found.

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New Here ,
Oct 08, 2021 Oct 08, 2021

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Screenshot.png

I think you are referencing my post. This is what I was referring to. This is in Adobe Acrobat Settings: Edit>Preferences will get you here. In the settings dropdown is where you would pick "Monitor Color". This was one "solution" adobe chat gave me that did make my white be white. However, I did have a concern about color accuracy for printing with what I see on the screen, so ultimately I did something else.

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Explorer ,
Oct 08, 2021 Oct 08, 2021

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