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PDF Export missing.

New Here ,
Feb 01, 2017 Feb 01, 2017

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My Adobe Reader DC doesn't have PDF export tool listed under all tools. How can i add it? I currently have a paid subscription.

Office-PC Adobe reader tools no PDF Export.PNG

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Install update and subscribe to Acrobat

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Adobe Employee ,
Feb 01, 2017 Feb 01, 2017

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Hi Andrewm31589358,

We checked your Adobe ID and your subscription for the Adobe Export PDF seems good.

Request you to please uninstall and reinstall the Reader Application and try the Export option.

Let me know if the issue still persists.

Thanks,
Supriya

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Adobe Employee ,
Feb 01, 2017 Feb 01, 2017

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Hi Andrewm31589358,

We checked your Adobe ID and your subscription for the Adobe Export PDF seems good.

Request you to please uninstall and reinstall the Reader Application and try the Export option.

Let me know if the issue still persists.

Thanks,
Supriya

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Adobe Employee ,
Feb 01, 2017 Feb 01, 2017

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Hi Andrewm31589358,

Thanks for sharing the screenshot.

It seems like not just Export PDF also couple of other tools are missing from the list.

  • Check the  exact version of the Adobe Reader DC that you have installed?

Launch Reader go to> Help> About Acrobat Reader DC and also check the update below that.

  • Check upper right corner in Reader and ensure that you are signed in the application with your email address (Adobe I.D)

If the solution above doesn't work, then uninstall the application using cleaner tool- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

And install the latest one through- Adobe Acrobat Reader DC Install for all versions

Regards,

Akanchha

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New Here ,
Feb 02, 2017 Feb 02, 2017

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Uninstalling adobe reader and reinstalling fixed my issues.

Thanks

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Adobe Employee ,
Feb 03, 2017 Feb 03, 2017

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Hi Andrewm31589358,

Good to know it worked for you.

Let me know if you need any other help with the application.

Thanks,

Supriya

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New Here ,
Nov 21, 2017 Nov 21, 2017

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Sb116, i have had to uninstall and reinstall twice yesterday and now doing it again because my export pdf tool keeps disappearing.  can you help?

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